I dont find creased leather surprising in a brand new car. For you to expect your leather to be crease-free whether it be new or several thousand miles old is unreasonable. I'd like to shed some light on this with some knowledge and industry experience.
I know reading that may make people angry but hear me out, buying a new car (as an OCD car detailer like many of you here) I do get a tad annoyed having creases on my bolsters too but think about it like this... Are you the first person to sit in your brand new car?
- At the end of the production line when your car is made an operator(s) will sit in your car to run end of line tests.
- Numerous transport drivers between the factory and the dealership will sit in your car
- When our car is delivered at the dealership and the technician does its PDI, they will sit in your car.
And I'm sure there are more opportunities too. Who knows how they get in and out of your car?
I've personally seen technicians and operators on the production line sit on the corner of bolsters (i.e sitting half on the seat base IN the car but feet outside on the floor) as they plug their laptop into a brand new car...numerous times as well.
This is crease torture for your bolsters!
They should be more careful as that is someones new car theyre sitting in but frankly they just want do what is comfortable for them.
To me there are 3 main reasons amongst many as to why we have creases in our seats AFTER delivery - Audi compromising the quality of our leather is credible as OEM's are trying to save costs.
I dont disagree with anyone saying that their quality has deteriorated so please don't start creating arguments about this when I actually agree with you to some extent. I just think I need to shed some light on other possible factors.
By the way, creases look worse when the surface looks oily, giving them a regularly reduces the eye-sore of them, but these are the 3 points:
1) The smooth/soft textures our leather show up any sort of crease MUCH easier than grainy textured leathers leathers seen in BMW/Merc/VW's equivalent models and even previous Audi models. People are therefore noticing these 'creases' a lot more.
2) The angle to which you actually go to place your backside in your seat obviously determines how much you compress your bolsters as you get in. Some seat bolsters have a flatter approach angle which reduces how much you make contact with them and therefore crease them. Our seat base bolster isn't very flat (Audis vaguely sporty design) and hence we end up compressing it as we get in and out giving us our creases. Some of us do what we can to prevent damage getting in and out but inevitably we're still going to contact/compress it. (
I used to, but I've given up now as after a while they've stopped forming which I think is because the leather is creasing in the places where creases already exist when compressed). Imagine having a completely flat seat base with the same leather, do you really think you'd experience as many creases?
3)The frequency of how often you get in and out of your car. Sitting in the seat itself doesnt cause as much damage you might think in regards to bolster creases (unless you have a big bum), only general dirt and wear is a more prominent factor and seat design obviously plays a massive part.
People seem to be mentioning that within a few thousand miles their bolsters look bad, but is mileage a good metric vs bolster wear? An example, a 5/10 mile journey to the shops/work and back home requires you to get IN and OUT of your car at least 4 times. Compare this when I used to have an 80 mile commute to work and back, 4 times IN and OUT. 10 miles vs 160 miles. I'm not making a dig at anyone, we always use mileage as a metrics as its easy but if you think about it, its not completely representative if you wish to talk about 'bolster creases' (not leather sagging this is a different issue I havent touched on)
Cushion/memory foam quality used by OEMs can be considered to be of low quality, but if the sponge was designed in a way that helped reduce the amount of crease possible in the leather it would have to be pretty firm foam which wouldn't comfortable to most. Just imagine an 80kg bloke sitting on the corner of your bolster, it would take one stiff sponge to prevent leather not fold/crease! A better quality or more expensive cushion does not solve the issue.
Some bucket/recaro seats (from my own experience) do not crease as much due to them have a seat frame which is more incorporated into the bolster itself so there is less foam (or they might have a harder foam). This gives a firmer bolster which doesnt allow it to fold/crease as such but does make it prone to wear easier. Our seat base bolster is all cushion, it does not incorporate any sort of solid framing in the seat base
bolster itself .
Many OEM's face this issue. This nappa effect/type of leather has a soft finish which prones it to creases especially on harsh base and back bolsters not just in Audi's but in high end BMW's, Range Rovers, Merc's, Lexus' and Bentleys. We vent about such issues on forums but we really are a small minority who care. New Audi A8/S8's, 7 series', S-classes I recently been in have the same issues we're seeing and the leather in them certainly isn't 'cheap'. They're creases in soft skin.
IMO, these grainy leathers seen in (most) VW's, BMW's and Merc's and Fords/Peugeots are not as nice to touch as the leather in our cars. They are more hard wearing thus have this 'plasticy' feel about them which doesn't feel as premium compared to the leather in our cars (which are still hugely mass produced so am grateful for).
When I picked up my brand new Volvo V70R with semi-aniline leather several years ago I remember how quickily the bolsters began to crease from new, but the leather was so soft it felt like a baseball glove. People who didnt maintain them now have seats that look tired and battered whilst mine have aged nicely, theyve creased since new but its leather it was going to happen!
My point is, regular maintenance is key guys, do what you can to keep your seats looking factory fresh with plenty of maintenance methods on this forum.
Sorry for the lengthy one, some of the creases on bolsters at such a young age of car is crazy but hopefully my points above clarify just a few possibilities but its inevitable and has been happening on new cars for years, I dont think the new raft of models are experiencing this.
Regards
SJ
P.S - I don't work for Audi lol