Hello all,
Just after a bit of general advice really. I was involved in a very minor car accident this morning whereby another driver scrape the front off side portion of my bumper scratches and scraping. Fortunately the other driver and their insurance company has accepted liability. However I've not been in this position before and would like a couple of opinions.
The other drivers insurance party (Allianz) have accepted liability and stated that the company they use, auto restore will come round, repair the damage and the costs will be covered by them.
My insurance company (elephant) have explained another option whereby the company they use, Albany assistance, would collect my car and provide a hire car whilst they repair it.
Now looking at reviews auto restore get very good reviews whilst Albany's are somewhat mixed. Issues such as hidden costs for the hire car which they have struggled to recover keep cropping up.
Has anyone been in this situation? Auto restore seem to be the better prospect to go with however I'm concerned that this is not being arranged by my insurance company I won't have any fall back if the work is not up to scratch?
Any thoughts and experience would be greatly appreciated!
Just after a bit of general advice really. I was involved in a very minor car accident this morning whereby another driver scrape the front off side portion of my bumper scratches and scraping. Fortunately the other driver and their insurance company has accepted liability. However I've not been in this position before and would like a couple of opinions.
The other drivers insurance party (Allianz) have accepted liability and stated that the company they use, auto restore will come round, repair the damage and the costs will be covered by them.
My insurance company (elephant) have explained another option whereby the company they use, Albany assistance, would collect my car and provide a hire car whilst they repair it.
Now looking at reviews auto restore get very good reviews whilst Albany's are somewhat mixed. Issues such as hidden costs for the hire car which they have struggled to recover keep cropping up.
Has anyone been in this situation? Auto restore seem to be the better prospect to go with however I'm concerned that this is not being arranged by my insurance company I won't have any fall back if the work is not up to scratch?
Any thoughts and experience would be greatly appreciated!
