I can't see why not.You just put a smile on my face Macdoon! I hope so!!!
I can't see why not.You just put a smile on my face Macdoon! I hope so!!!
Not only refunds, but free servicings..!I had my engine replaced 2 years ago for this problem. Audi at the time paid a contribution. I wonder if I claim back for my money and for the consumption test?
Is there known faults with the cam belt tensioner? I wonder if mine would have been looked at when I had the whole bottom end replaced.
The two cam chain tensioners 'should' be changed with updated versions during the oil consumption rebuild. I had Audi confirm this happened on my A4 and will be getting the information from the dealer on Thursday. Will post what I receive then.
Sorry to change the subject back to the oil consumption, but I heard from Audi yesterday.
The car has completed the oil consumption test (and failed!) and now I am waiting to see what Audi are willing to do to solve the problem.
Charles gave me a call and said he had made a decision as to what Audi would be willing to contribute. Unfortunately he was not willing to tell me over the phone and instead preferred to let Audi Victoria London tell me the news. He did say he thinks I would be "more than happy" with the decision.
I am now getting quite nervous - I think he would have been more forthcoming with information if they were willing to cover all costs. Perhaps they will make me pay for labour????
I will update you when I hear from Victoria Audi today....
(Fingers crossed)
Thanks mate. I did around 500 miles before the car was serviced yesterday after the rebuild. Although the MMI did fluctuate it always moved back up to the top after a few mins with ignition on after a drive. Maybe worth trying the above..Just thought I'd share my experiences of this issue - it does seem that Audi are now being pretty effective in dealing with it.
My 2009 A4 (69k miles) failed the oil consumption test - did 1 litre in 550 miles. Dealer took it in, sorted everything out with Audi UK and replaced the pistons free of charge. They were pretty good all round - courtesy car for the whole time, and it was all done in 10 days. No hassle at all.
Strangely, having driven about 250 miles since I got the car back, my oil level on MMI has dropped down to halfway again. Bit concerning - but will continue to monitor. Has anyone else noticed any initial high oil usage or erratic MMI levels after having the pistons replaced?
On another point, Mike J - big thanks for kicking this thread off, I got loads of useful info from it before engaging with Audi. Whilst I didn't need to have any difficult conversations with them in the end, it was hugely reassuring to have all the understanding from here when I did speak to them. Good job
They estimate that it will take up to 3 weeks for the work to be completed and they have offered an A3 courtesy car.
The 15 other cars in at the same time having the same work done. Would surprise me if their was a back order of new Pistons holding it upit took 5 days for my piston change etc, what's making yours take 3x as long?
Complain to Audi UK then mate. That's shocking..Faith restored. Mine hasn't. Took my oil burner in for its 2nd service to Audi Stockport and they said I needed new tyres. Crack on I said. 600 quid bill and I picked it up this morning. Went to clean it and looked at my new front tyres and they looked just like my old ones. In fact they were my old ones and they have not fitted them. Absolute ******* !
it took 5 days for my piston change etc, what's making yours take 3x as long?
They could have kept mine for 6 months while I spanked around in their brand new car. Does it really matter how long they have it ? I didn't give a monkeys and made life easy for me as I went on holiday and the avant swallowed all 3 case and pram with ease whereas I would have been stripping the pram down to its component pieces and rebuilding it in the airport car park to get it in the back of the A3I was wondering the same after re-reading. Audi UK allows/pays the techs 20 hrs labour for each rebuild. 3 weeks is a bit extreme. Maybe there is a backlog on the parts or the techs off to Magaluf for a week.
Just make sure the cam chain tensioners are the new ones!
Shame they don't do away with the test. It's obvious your cars 'burning' oil. Bet the exhausts are carboned up!Rang Audi customer services today to start the process for the oil consumption test, they took my details and passed me over to Audi Manchester (but the service department was shut), so will call them Monday and get it booked into for the first test. Has anyone on here dealt with Audi Manchester for this?
The car was serviced just before I bought it and bang on 500 miles in my car oil level is showing as empty had to buy some of the Castrol Edge 5/30 oil today, 1 liter was 20quid!
You're telling me. I physically duck when ever I go under a barrier and that's when the bikes aren't on the car!Finally got the car back then Stu! I'm wary now when putting the bikes on the car...
Shame they don't do away with the test. It's obvious your cars 'burning' oil. Bet the exhausts are carboned up!
Great to hear @Mike JHave to say after everything that has been done to my car it drives better than the 2015 A4 TDI loan car I had earlier this week from Audi.
Smoother drive (Hankook tyres compared to the Continentals), far quieter and much quicker than the 2.0 diesel. Time to enjoy the car as their meant to be..