I placed my lease order via a broker (fleetprices.co.uk) in March, advising that I needed delivery in the last week of August - giving them just over 5 months.
Only recently did I manage to get the Audi order number - and after putting into the tracker discovered it 'could not be found'.
A call to Audi customer services (after calling my lease broker a few times) and I discovered it hadn't yet been 'accepted into the system'. So I don't even have a build week, let alone one that will get it here in 8 weeks.
The dealer, who my broker insists is to blame for not getting the order placed back in March, is North Wales Audi.
The broker has been onto them and they are going to try to push it into the system and flag it as needed asap. I wont hold my breath!
Has anyone had experience of 'forgotten' orders? How quick did it then arrive?
For those ordering now, what build weeks are being advised?
The problem I have is this is a lease - to replace my current lease which goes back on 3rd September and can't be extended. So after that, I don't have a car!
I really don't want to cancel altogether and have to go out and buy one (I haven't owned a car in 10 years and have zero desire to start again now). There's almost zero chance of the broker finding a different dealer with an order that can be allocated to me as a lease. And even then the chance of the spec matching is slim.
What have folk with delayed orders managed to get out of their dealer? I can wait until it's built if they can supply a suitable surrogate. I wouldn't even expect it as a courtesy - happy to pay what I was expecting to pay for the S3.
What do folk think my chances are?
Only recently did I manage to get the Audi order number - and after putting into the tracker discovered it 'could not be found'.
A call to Audi customer services (after calling my lease broker a few times) and I discovered it hadn't yet been 'accepted into the system'. So I don't even have a build week, let alone one that will get it here in 8 weeks.
The dealer, who my broker insists is to blame for not getting the order placed back in March, is North Wales Audi.
The broker has been onto them and they are going to try to push it into the system and flag it as needed asap. I wont hold my breath!
Has anyone had experience of 'forgotten' orders? How quick did it then arrive?
For those ordering now, what build weeks are being advised?
The problem I have is this is a lease - to replace my current lease which goes back on 3rd September and can't be extended. So after that, I don't have a car!
I really don't want to cancel altogether and have to go out and buy one (I haven't owned a car in 10 years and have zero desire to start again now). There's almost zero chance of the broker finding a different dealer with an order that can be allocated to me as a lease. And even then the chance of the spec matching is slim.
What have folk with delayed orders managed to get out of their dealer? I can wait until it's built if they can supply a suitable surrogate. I wouldn't even expect it as a courtesy - happy to pay what I was expecting to pay for the S3.
What do folk think my chances are?
) so have been able to keep my A3 till it arrives without any problem. When told it sounded like a normal thing to extend the current lease for a month or so, even out of courtesy if your ordering again through the same leasing company/Broker? 
