1.8 tfsi dash fault light = emissions system failure?

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coolevilangel

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the little yellow engine block light
Saying it emissions system
engine is idling like an old tractor, and theres a rattle when the clutch is dipped to change gear.
No loss of power tho, and it still goes, but don't wanna push it, so have parked it up till I get it sorted
Called audi, but the cant get me into the service dept till next week ***
Any ideas what it could be?
2009 model
 
update to this
My local indy cant find what the prob is
Coils changed
Plugs changed
Still no idea
Off to audi service dept tomoz
 
No mate
Will see what Audi say this week.
I'll ask for the error codes that come up tho
 
Ok here's the update
Audi say the timing chain has slipped.
Cylinders 1&2 have no compression
They have to strip the head off to check the Pistons & valves for damage.
This is just to be on safe side.
All to the tune of £1400
The car has just turned 50k miles
They have said seeing as it's got genuine Audi service history that they will offer a 'goodwill gesture' discount, but of how much depends on the level of damage.
I will point out, I drove it nearly 30 miles to the dealership, and if not for the spluttering at idle (& only at idle) and the yellow fault dash light, I'd be none the wiser that anything was wrong.
Car drives as normal, pulls through the gears as normal etc
Since Putting in there this morning, my local mechanic spoke to a vag guy in Inverness and he says there has been cases of the timing chain being faulty straight from the factory.
So I'm off to the dealership tomoz so find out what's what etc
Maybe some guys here can arm me with any relevant info to throw at the stealer?
I've attached the 'diagnostics' sheet
ImageUploadedByTapatalk1435615335809915
 
Ouch! I think you can tell with the cost they are quoting for tyres (I assume yours are as mine, I have a 2009 2.0TFSI and they are 225/40/18?) that it would need to be a pretty decent goodwill gesture to become competitive in terms of cost. Premium tyres can be got and fitted for £100 and below. But perhaps they have now got to the root cause of it all in what they have now diagnosed.

Audi do have a price match but I've never used it as I don't use them to service my vehicle.
https://www.audi.co.uk/owners-area/servicing-maintenance-mot/audi-service-price-match.html
 
Went in this morning to speak to the service manager
Seems a nice lad tbh
Basically, best case scenario looks like I'm having to fork out a minimum £2k with a possible 'goodwill' discount of X from audi themselves
Now I'm not overly happy, obviously
So does anyone know who i can write a 'grievance complaint' etc to see about pushing this up the chain etc
S manager agrees that no way a 50k mileage motor should have the tensioner slip and result in all this work & ££
But until they can strip the motor to see the extent of the damage, they won't know how much its all gonna cost, therefore not know how much goodwill & the final balance is to me :-/
 
coolevilangel said:
Went in this morning to speak to the service manager
Seems a nice lad tbh
Basically, best case scenario looks like I'm having to fork out a minimum £2k with a possible 'goodwill' discount of X from audi themselves
Now I'm not overly happy, obviously
So does anyone know who i can write a 'grievance complaint' etc to see about pushing this up the chain etc
S manager agrees that no way a 50k mileage motor should have the tensioner slip and result in all this work & ££
But until they can strip the motor to see the extent of the damage, they won't know how much its all gonna cost, therefore not know how much goodwill & the final balance is to me :-/
Click to expand...
Just had our S3 timing belt and water pump done at Audi. I was advised that its 60k or 5 years whichever is sooner. So even though the mileage is way below the recommendation you're a good six months over the time. Having said that my service manual states toothed belt should be replaced at 114k!!!
Hope you get it sorted and they come back with a decent offer of help.
In the meantime you could try contact Audi customer service direct and explain that the car is currently in the dealers and you're not happy having to fork out nearly £1400. Keep negotiations polite. It sounds like the dealer is trying for a contribution so your first port of call should be the service manager their to ask him for a contribution from Audi given service history etc

You can contact our dedicated Customer Services team via phone or e-mail.

Telephone: 0800 699 888

(Open Monday to Sunday 8am to 8pm)

E-mail: customer.services@audi.co.uk

Remember that the cambelt and waterpump change is £599 so you should only be expecting Audi to contribute to the £1400 not the total cost of £2k.
 
Do you know who will make the goodwill gesture? Is it Audi HQ? I assume it should be, and in principle it should not be beyond the wit of man (but maybe beyond Audi) to give you some kind of inference before you start racking up the cost.
It could be a case of good cop (dealer) bad cop (Audi) and you getting shafted as the squeeling piggy in the middle.
 
The service manager said between Audi UK & their own 'discretionary' gesture, should cover approx 30% of total bill.
I'll have to pay the remaining 70%
 
I'm sure you've already thought this but get the stuff done that Audi will contribute to done there. And the rest at your friendly and cheaper independent/ appropriately priced tyre fitter!
 
mister.c. said:
I'm sure you've already thought this but get the stuff done that Audi will contribute to done there. And the rest at your friendly and cheaper independent/ appropriately priced tyre fitter!
Click to expand...
I'm not knocking Independents as a whole but, given the OP had taken the car to his local indy who couldn't diagnose the issue and changed items unnecessarily I'd be thinking quite carefully where I get work done.
 
Hence my focus on tyres & not the issue you are referring to. Which we assume Audi have a handle on, but time wil ltell.
And I was appreciating that the poster was in dialogue with his (indy) mechanic on the day of the diagnosis so there clearly is a relationship of trust with the independent.
And I wouldnt trust Audi to wash my car, let alone change a tyre for a 50% price premium.
 
Well heres the 'official' reply
Apparently the whole bill is nearly touching £3k!!!

Please find the visual health check attached - the prices are all inc VAT fully fitted. The writing for the issue is too long to fit in, our technician has said:


"Code logged for camshaft/crankshaft position wrong allocation, engine has jumped timing. Carried out compression test on No 1 & 2 cylinder - no compression. Will require cylinder head removed, valves & pistons checked for damage. Will require new timing chain & tensioner & gaskets/seals as required. Removed cylinder head, found all inlet valves have made contact with pistons and are bent - advise damaged valves to be replaced, all valves lapped in & valve stem oil seals replaced. Found camshaft bridge non return valve mesh broken - requires new camshaft bridge".


The cost to yourself for this repair would be £1878 inc VAT with goodwill applied. We would also apply goodwill to the coil spring which would work out as £103.61 inc VAT fully fitted if you would like that done too.


Kind regards,
 
spoke to a vag indy earlier, he reckons im getting off lucky with the £1900 bill
am thinking not so much lol
 
Its somewhat difficult to know if you are geting off lucky - I guess it all depends to the accuracy of the diagnosis. You've done the right thing in getting second opinion in terms of the price. Whether its worthwile getting another diagnosis opinion - well thats open to debate. Maybe/maybe not. Only you can decide if it is.

Forum's like this are outstanding for many things. But ASN is like many others in that few of us are mechanics & its far easier to talk about remaps, oil, rattles, turning your rings black and audio with a bit more knowledge / insight. When you get into the details of stuff like this thread or issue's I'm having with inlet manifolds then very few can offer real help. So you have to trust the specialists somewhat. And if you trust Audi and have the second opinion on the price to know it is reasonable, then Audi might be the route to go.
 
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Sounds like Audi are not wrong mate unfortunately. See the link below but I think your timing chain has 'slipped' due to a tensioner failure. What's surprising is you said the car was still running though? Normally such an engine failure damaging various inlet valves would render the car immobile!

http://shopdap.com/2-0t-fsi-timing-chain-chain-adjuster-and-chain-tensioner-problems/

Look through the links at the bottom too. Was the Oil consumption ok as it can be contributory to these problems.

There's plenty more info on my thread in the A4 B8 forum..

Know yours is a 1.8 but it's starting to become a common pattern that is appearing in a lot of TFSI engines across the entire VAG group...
 
Last edited:
Mike J said:
Sounds like Audi are not wrong mate unfortunately. See the link below but I think your timing chain has 'slipped' due to a tensioner failure. What's surprising is you said the car was still running though? Normally such an engine failure damaging various inlet valves would render the car immobile!

http://shopdap.com/2-0t-fsi-timing-chain-chain-adjuster-and-chain-tensioner-problems/

Look through the links at the bottom too. Was the Oil consumption ok as it can be contributory to these problems.

There's plenty more info on my thread in the A4 B8 forum..

Know yours is a 1.8 but it's starting to become a common pattern that is appearing in a lot of TFSI engines across the entire VAG group...
Click to expand...
it does drink oil, prob around a litre every 4k or so at a rough guess
and i agree, the car was going fine when it was on the road, only time it sounded/felt off was at idle.
On the road, it pulled through the gears fine no problem
 
Yes
It's there waiting for me to give them the go ahead.
But I'm currently waiting for Audi UK
To better their offer of 'goodwill'.
I'll have a definite answer this weds when the service manager comes back to work.
Strange thing is Audi HQ said any goodwill gesture is done through the local dealer only....
Hmmmmm
 
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