Small Issue with new car

Phil-1 · Sep 26, 2014

Collected my new to me S-Line SB today. Just one small problem that I never noticed when we went for a test drive. The silver inlay on the drivers door has some small dents in it from what looks like the seatbelt.

Can you get a replacement inlay and is it something I could do myself?

Apart from this it's a perfect car and I'm enjoying it

Thanks Phil

JohnM100 · Sep 26, 2014

Congrats on the car Phil.

The part is fairly cheap but seems to be a PITA to replace.

http://www.audi-sport.net/xf/index.php?threads/Aluminium-door-trim-meets-seatbelt!.198973/

John.

Phil-1 · Sep 26, 2014

Thanks John

Looks like it's a trip to the parts department tomorrow

Scott · Sep 26, 2014

Mine has a small dent in the same place on both sides. I don't think it's the seatbelt

Phil-1 · Sep 26, 2014

Hi Scott my drivers side is very badly dented. Can't be leave I never noticed. It's the only thing that bothers me with the car. I think it's down to my OCD

Helifella · Sep 26, 2014

Mention it to the sales guys mate, maybe do you a deal on a replacement, maybe fit it for you FOC? worth a punt.

Phil-1 · Sep 27, 2014

Matti. I will ask him on Monday evening when we go to the TT event

Pulp84 · Sep 27, 2014

Would just kick off (but in a nice way!) and ask for it to be replaced FOC.
The phrase "doubt I'll buy another car from you if we can't resolve this" tends to work wonders....... :audibash:

Phil-1 · Sep 30, 2014

Went to the dealers last night. The sales man was mortified that the car had left the dealership with crooked rear number plate and that the trim had not been replaced.
It's going back next Friday to be sorted. So I'm more than happy with the service

Longy · Sep 30, 2014

Hope everyone who has now notice this can get it sorted by the dealership.

Thanks for heads up, I will definitely pay close attention to this when we pick up our car in the next 2 weeks or so.

Simonrich · Sep 30, 2014

Phil-1 said:
Went to the dealers last night. The sales man was mortified that the car had left the dealership with crooked rear number plate and that the trim had not been replaced.
It's going back next Friday to be sorted. So I'm more than happy with the service

Why did he not notice at hand over!

Phil-1 · Sep 30, 2014

I never noticed until the next day. Suppose I should have looked closer

Schuey · Oct 1, 2014

Simonrich said:
Why did he not notice at hand over!

In all fairness it's difficult to capture everything on handover, I always notice stuff in the few days after or on the first wash, that includes my S1, picked it up brand new & the day after I noticed a gouge in the bumper under the paint & clear coat.

Caught up in the moment I guess, but most main dealers should help whether its new or used as they don't want the negative feedback & used car law is stronger than ever now in the consumers favour.

Search

Search

Small Issue with new car

Phil-1

Well-Known Member

JohnM100

Registered User

Phil-1

Well-Known Member

Scott

Registered User

Phil-1

Well-Known Member

Helifella

Co-Driver ~ Hattie

Phil-1

Well-Known Member

Pulp84

Registered User

Phil-1

Well-Known Member

Longy

Registered User

Simonrich

Registered User

Phil-1

Well-Known Member

Schuey

Registered User

Similar threads