When I bought the car last year (Reeves Audi of Tampa, Florida), they asked me if I'd be interested in "pre-purchasing" the service for everything up to 50,000 miles. -They referred to it as the "Audi Care Plan", and apparently the car can be taken to ANY Audi dealership in the USA for service.
If the option is selected at time of car purchase, it can also be rolled into the vehicle financing, but that's not what attracted me... -Including tax, it was $560 (at the time, the $:£ exchange rate was almost precisely 2:1) so that's about £280.
The 5,000 mile service was free for all owners, but I elected to buy the service plan after a few weeks thinking it over. -I wasn't financing any portion of the car purchase (cash buy) so there was no need to make the decision right there and then "on the spot", so I bought the plan a few weeks later at Audi/Porsche/Mercedes of Melbourne, while getting my wife's Mercedes serviced.
Sure enough, for $560 (tax incl.) I enrolled in the service, and two weeks ago they carried out the 15,000 mile service completely free of charge at Classic Audi of Orlando.
My only slight gripe was that -after telling me that they'd removed the wheels to check remaining brake pad thickness etc, I was informed that the only thing NOT covered under the prepaid plan was 'tire rotation' (swapping front wheels to the rear and vice-versa)... and that if I would like them to do it while they had it up on the car lift, they'd be happy to take care of that for a modest charge of $22.50...
I asked if they still had the wheels off, and was told that the wheels were indeed still off the vehicle... -Would I like to pay to have them replaced in different positions to how they came off..?
Since I thought that it was a little cheesy to try and charge (even if it's only about £15 at today's exchange rate), I declined. -IN fact I wanted to thoroughly clean the INSIDE of the wheels anyway, which all had some brake dust accumulation, so I simply rotated the tyres myself that weekend.
I like the dealership on the whole, and there's no doubt that us US buyers have the opportunity to save a BUNDLE on servicing with the pre-pay "Audi-Care" plan. -The recommended retail cost of servicing for the services to 50,000 miles adds up to almost $1,600... about £1,100 at todays exchange rates, so paying $280 up front is a BARGAIN.