Same thing. I had another pop at Stafford Audi while she was in for servicing last month. Came back with the same ***** "not warranty due to lack of maintenance, possibly a chip, or something not being touched in and remedied soon enough causing corrosion". Made me so angry...It really infuriates me how they try and treat you like you're stupid. The car's barely got 70k on it for God's sake and has been treated like a queen by both its previous (1st owner) and me. Never been anywhere other than Audi for all it's work. Anywho...
Argued the toss, but at the end of the day it's pretty much out of the dealerships hands once Warranty have made their decision. Next option was to ring Audi UK who won't be able to overturn any decision until you call out their specified engineers (PVWI, I think) at a cost of approx £160. Spoke to the guy at PVWI and he said, honestly, it's not gonna happen. He said generally Audi don't tend to pay out after 7 years old, and on some rare occasions 10 years, but at a month or two before 12 yrs old he said I've got little chance. I explained the areas afflicted and he knew straight away how, where and why and.went into the whole arch-liner discussion and how it causes the damage due to trapped ***** between the liner and wing, then the galvanization process, etc, etc. He said the only way it's got a chance of getting through the inspection with a result in my favour is if I get a biro and stick it on the rust and it goes straight through the wing?? He said something about it being some sort of,... I dunno...reason that it might be covered. Obviously I told him that mine was not that far gone as it is just starting to blister, If I stuck a biro on it, it would just paint my silver wing black...!!
Then we discussed legal issues and he went into a bunch of legal blurb whereby technically the manufacturer can prove in court that their vehicle was yada, yada, and did what it states in their vehicle warranty terms that it would do, then started talking some stuff about the vehicle warranty and the technicalities and limitations of the "anti-corrosion warranty". To be honest the guy was seriously, seriously, knowledgeable, he himself has vast experience of paint and bodywork from a lifetime in the actual paint manufacturing and body production industry, so his knowledge is really from a grass-roots level, hence why a lot of the time what he said often went over my head so I can't properly remember and explain all the things he mentioned and we discussed. And if he was willing to say no to £160 then I'd be inclined to just take his advice and save the hassle.
I know, I also feel that these fools at Audi need to be fought and overcome but I haven't got the legal or technical expertise to show them what for, so I'll just chalk this one up to 'the-joys-of-owning-a-used-car' along with the other £2.5k I've spent on her the last 2 years. Obviously Audi know that 90% of people will sack it off rather than pay the engineers fee and gamble with the outcome, and that's what they count on. Either way, I'm not a gambling man so I'm gonna get a pair of new wings from Audi/TPS (Stoke Audi came in cheaper actually, at about £160ish incl.vat if I collect) and like
Greeny, I reckon I'll just get a full front end respray while I'm at it. I'm just after a damn good bodyshop to do it 'cos I'm a proper fussy git and want it to be done perfectly, hence no pattern parts. (Answers on a postcard please!!)
I called Stafford Audi's bodyshop who are actually based at Crewe and they quoted approx £500+ vat per side to paint and fit
IF I provided the wings, didn't even bother asking for the whole lot. I'm sure others might be able to get the total down, give or take, at their local dealership but this was just a ball park figure over the phone. Either way, I'm not paying that much.....
I strongly suggest to anyone who is at various stages of dispute with Audi, or thinking about having a go, to just call PVWI and speak to the boss man, he will enlighten you with anything and everything to do with the paint and body on your car and maybe you might be able to glean some useful information from him that you can use to your advantage, either to throw back at Audi or aid you to better make your decision how to go about dealing with your claim.
Good luck