I bought mine from Audi LIverpool and have to say the service i got was very good.
I got a very good trade in price on the car i had to PX and i also got a very good deal on the A3 Sportback i eneded up buying.
The dealers were freindly and approachable and they had a decenet stock of used & new vehicles.
I would certainly use them again in the future, the only gripe i have and its not really at Audi but the company the use to detail the cars.
I took the A3 in the have the Sat-nav fitted which took about 2 hours to connect ect...At the end the service anager asked would i like the car washed and i said i was actually in a bit of a rush but as he said they would only take 10 minutes i said ok.
Anyway after collecting the car from being washed i was shocked at the quallty of the cleaning job.. There was a massive bipece of bird **** on the bonnet when it went in and had the general dirt marks on it. It cam out with the bird **** still on the bonnet !! and more marks along the passengers side the full length of the car. Now these marks im not sure how they put them on but as the car had not been dried i lightly tried to rub it off any nothing. In the end i used a cloth and water and had to give it a very hard rub to remove this thick residue which had been left on the car. There was also a very distinct strong smell of diesel in the car along with lots of greasy/wet hand marks in the car. Bare in mind at this point the car was 6 days old and still brand new it literaly came out with more marks on the car then it went in with !!
I raised the issues with the service manager who said they had an on-going issue with the valet team the use for the work. I told him i didnt want to kick up a fuss but in future i would rather they not offer me as i would never use the cleaning service again. This kind of put me in a mood with the service i recieved from the service department but it was not there fault but something i feel they should address quickly.
Overall i would rate them 9/10 and can said that i would reccomend them to friends & family and i would use them again in the future.
Hope this helps you out.
Cars gone back into Carlisle Audi for a few days to see if they can fix the GPS clock issue. Brill service as usual and they gave me a brand new A5 convertible to roll around in!!
Crewe - Liars/Con-men.
Stoke - Liars/Con-men.
Warrington - Seem OK so far but waiting to catch a lie.
Oh.... I'm serious too, the way they treat their customers is plain and simple disgusting.
If you want any details then PM me, while I'm entitled to my opinion I am not on a smear campaign.
My current and next A3 are/will be from Macclesfield Audi from which I have had no bad experiences. Crewe Audi is on my doorstep but I will never set foot in there again after a real bad experience concerning my new car enquiry back in June.
I would rather travel an additional 20 miles than use Crewe. Winds me up now just thinking about it. Grrrr
I'm glad you put that Macc is my closest dealer and my A3 should be delivered to them in a few weeks.
A1 came from crewe, sales was OK, service is rubbish, i didn't even give them a go on the A3 deal..
How are people getting on with ordering their new cars? Any recent experiences using north west dealerships?
So far so good. Using Carlisle Audi through DTD. Mike at Carlisle has been great so far. Picking up the car in two weeks so I guess this is when it tests how good they are.
I've just collected mine from Macclesfield.
I had update emails all through the build process, car was collected a few days after it arrived.
Car was spotless and valeted to a good standard, good smooth handover process.
Allowed to choose a gift from the accessory stand and the car had a full tank of fuel.
Overall I've had good service so far it's been a completely smooth process......
So did DTD put you in contact with Carlisle? Or did you produce a quote from DTD and they matched it?
DTD out me in touch with Carlisle once I'd paid the deposit. The fella there is in the leasing section. We'll be changing our other car soon so I'll be asking if I can deal directly or pushing our local dealer harder. Manchester's Jardine motors (which is closest to us) has a price match guarantee on so I'd imagine we'd try them first using DTD price or which ever is cheapest at the time.
Hey thanks for that- so would you recommend DTD or orange wheels?
Yes, you can even get this before paying. Take a look at their site.
Has anyone had dealings with Preston/bolton/cheshire oaks/Warrington??
I have had to send my s3 into Liverpool Audi and I got a phone call to say they can not look at my car for 3 days cos it was not booked in I have had to have a few words with them due to there poor service as my car is wanted for coil pack recall and mine have gone and had to get it towed in there this morning
No a 8p mate