Had my Audi nicked a couple of months back, but thankfully it was recovered a couple of hours later...
I reported it to the insurance at 9am and called them back at midday to say the police had recovered it, so 3 hours in total.
Police think it was a stolen to order job (the burgled the house and took the keys), and as such the car was undamaged.
The only work the insurance had to pay for (after deducting my excess) was a new lock set and keys.
Then 2 weeks ago my insurance company rang out of the blue and demanded I send them my log book as the car was classed as a 'stolen, non recovered'. When I pointed out that it was found 3 hours later and that I reported it to them immediately, they changed their tune and said "oh sorry, we mean stolen AND recovered. We just need your log book to close the file at our end/for fraud prevention/it's company policy"
I've had 3 phone calls since asking for it, although they've now backed down and said a photocopy will suffice.
IF I send it, are they likely to be able to record anything against the history of the car?
Would the fact the car was missing, yet found a couple of miles away parked up and locked, make any difference to the resale value? I've no intention of selling it for at least 4 years, but could do without losing half the value of the car.
I reported it to the insurance at 9am and called them back at midday to say the police had recovered it, so 3 hours in total.
Police think it was a stolen to order job (the burgled the house and took the keys), and as such the car was undamaged.
The only work the insurance had to pay for (after deducting my excess) was a new lock set and keys.
Then 2 weeks ago my insurance company rang out of the blue and demanded I send them my log book as the car was classed as a 'stolen, non recovered'. When I pointed out that it was found 3 hours later and that I reported it to them immediately, they changed their tune and said "oh sorry, we mean stolen AND recovered. We just need your log book to close the file at our end/for fraud prevention/it's company policy"
I've had 3 phone calls since asking for it, although they've now backed down and said a photocopy will suffice.
IF I send it, are they likely to be able to record anything against the history of the car?
Would the fact the car was missing, yet found a couple of miles away parked up and locked, make any difference to the resale value? I've no intention of selling it for at least 4 years, but could do without losing half the value of the car.