shariain
Registered User
- Joined
- May 15, 2004
- Messages
- 1,180
- Reaction score
- 193
- Points
- 63
- Location
- Glasgow
- Website
- www.barshargsd.com
i have been a vodafone customer for about 10 years now and i really wish i had not singed a new deal with them now after the treatment i have had from them i have been trying to escalate a complaint since the 8th oct but i cant get my complaint any futher than the monkey at the bottom of the ladder as every time i ask to speak to a manager they dont call back it had got to the point now i have sent an email to vodafonedirectorsoffice@vodafone.com which got a auto reply within 5 mins saying my complaint would be looked at and replyed within 48hrs & guy.laurence@vodafone.com who is as far as i can tell some big wig at the top also webrelations@vodafone.com and customer.care@help.vodafone.co.uk basically i have told them because i cant escalate my complaint via there procedures they have left me no option but to goto the CISAS for them to investigate my claims and my complaint.
rant over for now
rant over for now