You Guys! Those dealers up North and the in East have seen you coming! I'd speak to Audi UK!
I just had mine serviced at Parklands Audi in Gloucester. As with you, it was the 1st service at 18k. It cost me a whole £201 inc VAT, plus collection from home, and returned to my home, washed, hoovered, old phone bracket removed ready for new one, and the wheels waxed! How's that for service. They also told me that the next one at 40K will be £300 as the DSG gearbox oil has to be changed.
I was very impressed with that. My wife has this thing that Audi are expensive, but her Peugeot 206 Diesel costs us about £150 for service, the dealer is mile away, and I have to take the car to them. They do wash it though! She was very impressed by the service Parklands offer, she now wants an A2!!!
This will ensure I order my next car from Parklands I reckon, even though I have Northfield Audi (Tetbury) slightly nearer.
All Hail Parklands Audi!!!
Funkycat /ubbthreads/images/graemlins/beerchug.gif /ubbthreads/images/graemlins/groovy.gif