Car not working - VCDS not scanning

wrightyrx7

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Silly question alert
Are you turning the key to pre-ignition stage before scanning ?
 
Its not a silly question because seen some posts before where people hadnt had it on haha but yea its on
 
Have you tried your VCDS / vagcom on another car yet?
 
Yea the cable works fine. Since i got rid of the problem with the instrument cluster it has worked fine.