A bit of a rant. Been driving bmws for 10 yrs, got fed up with the dealership incompetence and the amount of time it takes to book the car in (with a courtesy car).
Now that I moved onto Audis, the dealership experiences feels exactly the same. Waiting times are like 3 to 4 weeks to get car booked in (under warranty) and it takes a lot of complaining to get anything done.
I wonder if the German companies know how their cars are being handled here in the UK.