Heads up for Europeans: My wife's Q5 - with the dreaded 7 speed - broke down in the M5 tunnel in Sydney- in peak hour traffic.
Audi are replacing the gearbox under warranty.
This was a potentially catastrophic situation, possibly life threatening when the car dies in heavy traffic.
My issue is: it was a know problem globally, that Audi recalled in other markets (US and China) but elected not to in Oz. and it seems they have ignored the issue in the Q5 in other markets too.
The dealership doing the warranty work also told me I was lucky they were as I had not had the car serviced at an Audi Dealer. (hello Department of Fair Trading? hello ACCC?)
Having called Audi just now to voice my concerns I got a complete lack of concern, a lot of 'not factory policy' blah blah.
And not a lot of concern. But I got a reference number to keep me happy.
Friends, countrymen: Avoid this German 'quality' marque. They do not necessarily build goods cars, and won't always do the right thing when problems occur.
Audi are replacing the gearbox under warranty.
This was a potentially catastrophic situation, possibly life threatening when the car dies in heavy traffic.
My issue is: it was a know problem globally, that Audi recalled in other markets (US and China) but elected not to in Oz. and it seems they have ignored the issue in the Q5 in other markets too.
The dealership doing the warranty work also told me I was lucky they were as I had not had the car serviced at an Audi Dealer. (hello Department of Fair Trading? hello ACCC?)
Having called Audi just now to voice my concerns I got a complete lack of concern, a lot of 'not factory policy' blah blah.
And not a lot of concern. But I got a reference number to keep me happy.
Friends, countrymen: Avoid this German 'quality' marque. They do not necessarily build goods cars, and won't always do the right thing when problems occur.
