Chris NottVolks Autos
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  1. #1
    olliea3's Avatar
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    Youve sent the wrong part lol ???

    Hi there Stoke Audi

    you have recently sent me a tow eye cover for an a3 2011 rear bumper and its the wrong part ? how can i send this back so you can refund me and ill just order one from my local dealership ??

    please contact me 01543 305853

    A3 8p , 2.0 Tdi 140 , Bose , Symphony , Climate

    Mods = Gloss Black grilles , De-Wipered , De-Badged , MY11 Rear With Black Gloss Diffuser , TT vents , Coilovers , A4 Avant wheels

    To Come = More smoothing , Xenon , Rims

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  3. #2
    Smoothie's Avatar
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    Sent me the wrong part as well mate, not good
    Moved to the Darkside click below:

  4. #3
    evapor8's Avatar
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    Why don't you phone them (01782 590400) or drive the 25 miles up the road to them??

    Chris
    Car: Phantom Black A3 2.0 TFSI S-Line BLACK EDITION, 3-door, manual

  5. #4
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    Quote Originally Posted by olliea3 View Post
    Hi there Stoke Audi

    you have recently sent me a tow eye cover for an a3 2011 rear bumper and its the wrong part ? how can i send this back so you can refund me and ill just order one from my local dealership ??

    please contact me 01543 305853

    there was a choice of 2
    we supplied the one which matched the details you supplied,
    if you send that one back we will send you out the other one

    what is the actually difference?

    it isnt very often mistakes are made.
    but we will always put them right

    Dave
    Thanks
    Parts Team (Stoke Audi)



    www.stokeaudi-parts.co.uk
    www.audiservicing.com

    Stoke Audi
    Stanley Matthews Way
    Trentham Lakes
    Stoke on Trent
    ST4 4DD

    01782 590428

  6. #5
    olliea3's Avatar
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    its about half the size mate , and a funny shape , the one youve sent me is the same as off my 03 bumper , the bumper i have is 2009 onwards and its this bumper



    please call me on 01543 305853 if you need any help

    A3 8p , 2.0 Tdi 140 , Bose , Symphony , Climate

    Mods = Gloss Black grilles , De-Wipered , De-Badged , MY11 Rear With Black Gloss Diffuser , TT vents , Coilovers , A4 Avant wheels

    To Come = More smoothing , Xenon , Rims

  7. #6
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    Just tried ringing you

    is it satin black finish or platinum grey

    Dave
    Thanks
    Parts Team (Stoke Audi)



    www.stokeaudi-parts.co.uk
    www.audiservicing.com

    Stoke Audi
    Stanley Matthews Way
    Trentham Lakes
    Stoke on Trent
    ST4 4DD

    01782 590428

  8. #7
    olliea3's Avatar
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    satin black mate , ive sent you other one about 5 days ago and havent been on the forum . sorry , my house number is 01543 305853

    A3 8p , 2.0 Tdi 140 , Bose , Symphony , Climate

    Mods = Gloss Black grilles , De-Wipered , De-Badged , MY11 Rear With Black Gloss Diffuser , TT vents , Coilovers , A4 Avant wheels

    To Come = More smoothing , Xenon , Rims

  9. #8
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    Hi

    after walking around our car park, found one with the same trim
    have ordered it will post tomorrow
    and refund the difference to you

    Dave
    Thanks
    Parts Team (Stoke Audi)



    www.stokeaudi-parts.co.uk
    www.audiservicing.com

    Stoke Audi
    Stanley Matthews Way
    Trentham Lakes
    Stoke on Trent
    ST4 4DD

    01782 590428

 

 

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