On purchase of my car apart from the handover checklist and the PDI Roads test report, I did not get any other paperwork, i.e. Invoice, I just got a hand written receipt for the final payment on the car. I find this a little strange as every other car I have purchased I have had a typed invoice. Is this just my dealer or is it the same across all the Audi dealers?
In relation to the customer survey / questionnaire after purchase, has anybody been contacted as a result of completing it and returning the email? I have completed and returned it with some very adverse comment on it and have yet to be contacted by either Audi Customer Services or my dealer. This is after two weeks of submitting it.
Does anybody read them or is it just a paperwork exercise??? And yes I did tick the box to allow contact from Audi and the dealer.
In relation to the customer survey / questionnaire after purchase, has anybody been contacted as a result of completing it and returning the email? I have completed and returned it with some very adverse comment on it and have yet to be contacted by either Audi Customer Services or my dealer. This is after two weeks of submitting it.
Does anybody read them or is it just a paperwork exercise??? And yes I did tick the box to allow contact from Audi and the dealer.
