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  1. #1
    A3sportbackMark's Avatar
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    Music failed to load

    Switching on the music in the car this morning, the MMI displayed the message

    Loading Source
    Please wait...

    and I waited, the music never came.

    I was attempting to play music from the SD card, changed the source to the AMI using a USB memory stick and then to the phone through Bluetooth.

    Still I waited.

    The radio, phone through BT and sat nav worked perfectly well.
    Removed and replaced the SD card and USB stick, switched off engine and restarted, still no joy.

    I left the car for 8 hours whilst at work, and when I returned everying was ok!

    Anyone else seen this?
    1st sept 2013 collection, proudly owning:
    A3 Sportback SE 1.6 TDI, scuba blue, folding mirrors, hill assist, SD sat nav, Xenon light package.

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  3. #2
    JohnnyM100's Avatar
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    Not specifically that but it did corrupt an SD card for me, and if I hadn't noticed then may have developed into the issue you are having.

    Luckily I had a backup with all the folders & artwork so the card in there now has the write protect tab on. I don't know whether the system obeys that though; I know the early TomToms didn't.

    John.
    Enjoying my 8V

  4. #3
    97catalunya's Avatar
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    I haven't seen this but my sat nav froze while going round a roundabout joining the motorway on a trip back from Birmingham at the weekend. Tried turning it off (holding down the volume button) swapping sources etc but nothing!

    Fortunately my fiancé was with me and the book was in the glovebox, so while doing 70mph down the motorway I got her to look up the resetting procedure for the MMI and cured it. I'm just glad I wasn't on my own as I hadn't memorised what buttons to press thinking I wouldn't need to know?

    I think because of the amount of time you had left the car the MMI had fully shut down and then rebooted when you got back in it.
    A3 S-Line 1.8TFSI S-Tronic Daytona Grey, Tech Pack, Comfort Pack, B&O, Parking System Plus with reversing cam, HHA, Folding Mirrors, Interior Lighting Pack, Advanced Key

  5. #4
    paullowther's Avatar
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    Regarding the SD card, has anybody had any experiences of performance improvements by using a higher read speed rated card?

    I see quite drastic differences in price according to the read/write speed of the cards (same make and capacity)
    Ordered 16/8/13, Build Week 44, Delivery Nov/Dec 13. Panther Black / Silver Alcantara, 3dr S-Tronic. Black Styling Package, Black 3D Design Inlays, 18" x 7.5J ‘5-twin-spoke “Star”’ design anthracite, partly polished alloy wheels with 225/40 R18 tyres,
    Technology Pack, Comfort Pack (cruise control & rear parking sensors), B&O Sound System , Interior Light Pack, Full LED Headlights Lights, Non-Smokers Pack, Privacy Glass, Extended Mono.Pur Finish

  6. #5
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    High read and write speeds will only make a difference when initially copying the music onto the card from your computer.
    The max bit rate of a mp3 is 320kb/s so as long as the card is faster than that (give or take) then it will be fine. A 'class 4' SD card, which is about the slowest you'll find these days is 4mb/s or 12.5 times faster than the highest data rate mp3 so it is more than fast enough. Now whether a faster card will appear more responsive when navigating through the tracks on the card is another matter.
    Just because you have a faster card it doesn't mean the mmi will be able to take advantage of the extra speed and do anything helpful with it.

    Rich
    2013 A3 Sportback 2.0 TDI SE Manual, Ice Silver Metallic
    Milano Leather, Comfort Pack, Folding mirrors, Park Assist, TPMS, Interior Light Pack, Privacy Glass, Reversing Camera, Audi Sound System, Heated Seats.

  7. #6
    97catalunya's Avatar
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    Quote Originally Posted by paullowther View Post
    Regarding the SD card, has anybody had any experiences of performance improvements by using a higher read speed rated card?

    I see quite drastic differences in price according to the read/write speed of the cards (same make and capacity)
    I think the read/write speed (class) of the card is more relevant to cameras and DV recorders, I'm not sure it will make too much difference to music?
    A3 S-Line 1.8TFSI S-Tronic Daytona Grey, Tech Pack, Comfort Pack, B&O, Parking System Plus with reversing cam, HHA, Folding Mirrors, Interior Lighting Pack, Advanced Key

  8. #7
    RobbieWebs's Avatar
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    Buy the highest class/ fastest card u can.
    Plenty fakes out there rebranded also.
    Yes it might not make too much difference but really with storage u get what u pay for
    Audi A3 2010 2.0 TDI 140 Black Edition


  9. #8
    paullowther's Avatar
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    Quote Originally Posted by GrumpyEngineer View Post
    High read and write speeds will only make a difference when initially copying the music onto the card from your computer.
    The max bit rate of a mp3 is 320kb/s so as long as the card is faster than that (give or take) then it will be fine. A 'class 4' SD card, which is about the slowest you'll find these days is 4mb/s or 12.5 times faster than the highest data rate mp3 so it is more than fast enough. Now whether a faster card will appear more responsive when navigating through the tracks on the card is another matter.
    Just because you have a faster card it doesn't mean the mmi will be able to take advantage of the extra speed and do anything helpful with it.

    Rich
    That's what I was trying to get at, navigating around I figured might be slightly quicker. Last year I switched to SSD's on my laptop and the speed at which files are accessed is noticeably quicker than before. Programs open in the blink of an eye etc... That's all down to the higher read/write speeds. I just didn't know whether the hardware running MMI would be the limiting factor. Does anybody know where I can find the specifications of the MMI system? Processors, memory etc...
    Ordered 16/8/13, Build Week 44, Delivery Nov/Dec 13. Panther Black / Silver Alcantara, 3dr S-Tronic. Black Styling Package, Black 3D Design Inlays, 18" x 7.5J ‘5-twin-spoke “Star”’ design anthracite, partly polished alloy wheels with 225/40 R18 tyres,
    Technology Pack, Comfort Pack (cruise control & rear parking sensors), B&O Sound System , Interior Light Pack, Full LED Headlights Lights, Non-Smokers Pack, Privacy Glass, Extended Mono.Pur Finish

  10. #9
    A3sportbackMark's Avatar
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    Quote Originally Posted by A3sportbackMark View Post
    Switching on the music in the car this morning, the MMI displayed the message

    Loading Source
    Please wait...

    and I waited, the music never came.

    I was attempting to play music from the SD card, changed the source to the AMI using a USB memory stick and then to the phone through Bluetooth.

    Still I waited.

    The radio, phone through BT and sat nav worked perfectly well.
    Removed and replaced the SD card and USB stick, switched off engine and restarted, still no joy.

    I left the car for 8 hours whilst at work, and when I returned everying was ok!

    Anyone else seen this?
    Well, it's happened again!

    As before I was incrementing (or decrementing) the track number being played using the small volume dial on the central console.

    Same symptoms as before, this time I tried a factory reset on the media option, still no good. Was loathe to do an MMI reset for fear of loosing all my settings........or do you loose your settings?

    Solved the problem by leaving the car, locking/unlocking, then music loaded. This is a bit impractical on the motorway!!!

    I wonder if there is a software upgrade to fix this little issue.
    1st sept 2013 collection, proudly owning:
    A3 Sportback SE 1.6 TDI, scuba blue, folding mirrors, hill assist, SD sat nav, Xenon light package.

  11. #10
    mjcourtney's Avatar
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    Could it be a corrupt mp3 file crashing the system?
    2013 8V Glacier White A3 Sportback 1.4 TFSI S-line Mnaual
    SE Suspension, Tech Pack, B&O, Comfort Pack, Electric folding mirrors, Park Assist, TPMS, Interior Light Pack

  12. #11
    A3sportbackMark's Avatar
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    Quote Originally Posted by mjcourtney View Post
    Could it be a corrupt mp3 file crashing the system?
    Good point, didn't think of that.

    I'll keep an eye out if it's a particular track if it happens again, both times from the SD card.
    1st sept 2013 collection, proudly owning:
    A3 Sportback SE 1.6 TDI, scuba blue, folding mirrors, hill assist, SD sat nav, Xenon light package.

 

 

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