Monster MotorsportAH Fabrications
Results 1 to 11 of 11
  1. #1
    Reverse Gear

    Status
    Offline
    Join Date
    May 2013
    Posts
    5

    Angry Change build date without reason....delay for 2 months....

    hi I ordered my A3 in April and my dealer told me my A3 should build in july and arrive in late sept. however, i just received an email from my local audit dealer and told me that my A3 build date changed from July to sept without any reason. I was so angry that he didn't even bother to call me and said sorry and just sent me an email to say the date has been changed. Does anyone have similar experience? What should I do? Keep waiting? Cancel my order and buy another car? I can't believe their service is that bad and last time I bought a A1 from them and the service was really good. Thanks

  2. # ADS
    ADS
    Join Date
    Always
    Posts
    Many
     
  3. #2
    mjcourtney's Avatar
    5th Gear

    Status
    Online
    Join Date
    Jan 2013
    Location
    South England
    Posts
    905
    Did they confirm the July factory build date officially with you after you placed the order? You should have had a build date allocated about 2 to 4 weeks after placing the order. If they mentioned a July build when you were placing the order this was probably just a guess on their part.....
    2013 8V Glacier White A3 Sportback 1.4 TFSI S-line Mnaual
    SE Suspension, Tech Pack, B&O, Comfort Pack, Electric folding mirrors, Park Assist, TPMS, Interior Light Pack

  4. #3
    Reverse Gear

    Status
    Offline
    Join Date
    May 2013
    Posts
    5
    The dealer email me a build week of 22/7/13, but now the build day slip to 23/09....

  5. #4
    mjcourtney's Avatar
    5th Gear

    Status
    Online
    Join Date
    Jan 2013
    Location
    South England
    Posts
    905
    Does sound like a genuine delay at the factory then. I believe the dealers get little to no information about delays to specific cars unless there is a general issue across a model range etc.

    You could ask the dealer what is causing the delay, but they might not know. In all likelihood your build week will come forward again, but obviously still not as early as it was originally.

    Best to discuss your dissatisfaction with the dealer and see what they have to offer, as a two month slip is a little poor.
    2013 8V Glacier White A3 Sportback 1.4 TFSI S-line Mnaual
    SE Suspension, Tech Pack, B&O, Comfort Pack, Electric folding mirrors, Park Assist, TPMS, Interior Light Pack

  6. #5
    VeeDubDan's Avatar
    1st Gear

    Status
    Online
    Join Date
    Jan 2007
    Location
    Aberdeen
    Posts
    245
    Best to make sure that if you are trading in your current car that the dealer doesn't attempt to stiff you on the trade in price. Ie, "your car is two months older sir and is now worth £xxx less that before".
    8V S3; Sportback, S-Tronic, Monsoon Grey, Aluminium Roof Rails, Privacy Glass, Supersport Seats, Comfort Pack, Technology Pack High, Bang & Olufsen, Folding, Dimming Mirrors, Interior Light Pack, Extended Mono.Pur, Parking System Plus, Reversing Camera, Rear Side Airbags, Reversible Boot Mat, Tyre Pressure Monitor, Hold Assist

  7. #6
    Reverse Gear

    Status
    Offline
    Join Date
    May 2013
    Posts
    5
    Today, finally got a call from the dealer, and find out s-tonic gearbox got me long delay...... Any one order s-tonic box have same problem?

  8. #7
    Reverse Gear

    Status
    Offline
    Join Date
    Jul 2013
    Location
    Berkshire
    Posts
    8
    Not quite the same as you however I ordered my new A3 S Line at the end of Jan 2013 and was advised an estimated delivery date of May. It took a full two months until the end of March for them to even give me a build week (27) meaning my delivery date was pushed back to the end of July. I still haven't got the car so I'm assuming its now either on a boat somewhere or sitting by the seaside waiting on delivery to my dealer :-( The reason for the delay was given as a backlog at the factory that couldn't keep up with demand. Hmmmmm?

  9. #8
    1st Gear

    Status
    Offline
    Join Date
    Jun 2013
    Location
    London
    Posts
    158
    Delivery times seem to be a bit of a lottery! I ordered at the end of May, and was initially told to expect build week 31. I then had week 28 allocated and confirmed. Got a call from the dealer today saying the car was in the UK and on its way to them, and I could have it next week if I wanted. I don't feel inclined to take delivery one month before a registration plate change, so have asked them to keep it until early September as planned.

  10. #9
    Reverse Gear

    Status
    Offline
    Join Date
    May 2013
    Posts
    5
    Did they offer you some sort of compensation?

  11. #10
    Reverse Gear

    Status
    Offline
    Join Date
    Jul 2013
    Posts
    2
    I ordered my s-line at the beginning of June. In the morning before I ordered it I spoke to a mate who had ordered the same car but an s-tronic and was told the 11/10 for his. When I ordered in the afternoon I was told late October maybe even November.

    Got a phone call yesterday and the dealer will have it next week and I can pick it up on the 1/09 :D My friend still hasn't heard anything about his yet.

  12. #11
    Reverse Gear

    Status
    Offline
    Join Date
    Jul 2013
    Location
    Berkshire
    Posts
    8
    Now I have another dilemma.....car will be delivered to the dealer later this week and available for pick up next week. Or the dealer has offered to wait until 1st September delivery for the 63 plate. I've waited six months already for the car so what's another few weeks but knowing the car will be sitting at the dealers just waiting for me might be too much of a temptation!!! Decisions decisions....

 

 

Similar Threads

  1. Build dates for the A3 3 door
    By z1ggy in forum New A3/S3 (8V Chassis)
    Replies: 25
    Last Post: 30th May 2013, 19:47
  2. Do Build Dates Change
    By Matthew in forum A3/S3/Sportback (8P Chassis)
    Replies: 6
    Last Post: 27th March 2009, 15:49
  3. Build Date for S3 Brought Forward
    By L33TAY in forum A3/S3/Sportback (8P Chassis)
    Replies: 9
    Last Post: 11th January 2008, 16:25
  4. New S3 build dates?
    By JohnS3 in forum A3/S3/Sportback (8P Chassis)
    Replies: 16
    Last Post: 5th November 2006, 10:36
  5. It's ordered just waiting for a build date
    By Anito in forum General Chat
    Replies: 5
    Last Post: 11th November 2005, 12:58

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Single Sign On provided by vBSSO

Garage Plus, Vendor Tools vBulletin Plugins by Drive Thru Online, Inc.

Content Relevant URLs by vBSEO