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  1. #1
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    2 weeks and need a new windscreen

    Picked up a stone chip that is to bad to repair apparently and need a new windscreen.
    Insurance company say they won't fit an Audi windscreen but will be like for like. I had a million questions on the colour of it I have the comfort pack which comes with the acoustic glass what is this though?

    Any help appreciated

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  3. #2
    Zig
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    They would have to fit the same type of windscreen that comes with Comfort Pack. Which probably means they will have to fit a windscreen that is supplied by Audi or from the company that supplies Audi. Tell them that it is a special screen that is not fitted as standard but comes as part of an option. Also tell them the part number that is on the windscreen.

  4. #3
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    If you have the rain sensing wipers make sure they put a brand new gel pack in with the new screen otherwise it messes it up

  5. #4
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    Hmm, just made me wonder, is the Comfort pack something you should declare to your insurer as an addition to the standard car? If you do not then is the, presumably more expensive, windscreen not covered per the small print on the policy?

    Will be interested to hear outcome

  6. #5
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    That would depend on the exact questions asked by the insurer at inception, generally speaking factory fitted options do not need to be declared. If any doubt speak to your insurer.
    2013 A3 Sportback 1.4 TFSI Sport Phantom Black

  7. #6
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  8. #7
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    as a reference when someone smashed my door window on my 8P audi, they replaced it for a like for like.

    what they did was replaced it from the same manufacture but just without the Audi logo. So it was from the same company who supplied it to audi.
    A3 Sportback 2.0 TDI S-Line
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  9. #8
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    Quote Originally Posted by A3sportbackrob View Post
    Picked up a stone chip that is to bad to repair apparently and need a new windscreen.
    Insurance company say they won't fit an Audi windscreen but will be like for like. I had a million questions on the colour of it I have the comfort pack which comes with the acoustic glass what is this though?

    Any help appreciated
    you should be ok, check my thread , http://www.audi-sport.net/vb/new-a3-...97-gutted.html

    like it or not the may have to replace with audi screen!!!
    Audi A3 8v 2.0TDi S-Line, glacier white.

  10. #9
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    With the Comfort Pack your windscreen should also have a sunband across the top - make sure your replacement has as well
    A3 1.4 Sport, S-tronic, Monsoon Grey, Comfort Pack, DAB radio, Interior lighting pack, Front Rubber Mats, Model / Engine badge deletion, Service

  11. #10
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    Quote Originally Posted by number3 View Post
    you should be ok, check my thread , http://www.audi-sport.net/vb/new-a3-...97-gutted.html

    like it or not the may have to replace with audi screen!!!
    Thanks I am sure something like this will happen fingers crossed they realise this in time and not have to many repeat visits

  12. #11
    mjc
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    Same happened to me, two weeks old and bang!

    Explained to Autoglass when booking that the car was brand new A3 model with Comfort pack fitted, first fitter arrived with wrong screen (no grey band/acoustic glass), all worked out well in the end, genuine Audi screen with Audi logo ordered and fitted by Autoglass, nice tidy job.

    However, interested in the 'gelpack' comments above, the day after fitting I noticed a blob of gel seeping from the rear of the rain sensor fitting that had also dripped onto the cupholder/ashtray, I just presumed it was from the fitting process and just wiped it off. Might take a closer look later!

  13. #12
    _Zerocool_'s Avatar
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    MJC - see below for gel pack info

    Rain sensitive wipers

  14. #13
    mjc
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    Thanks for that _Zerocool_.

    Will have a good look at the sensor (both inside and out) later and also keep an eye on how it performs in rain.

 

 

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