I had update e-mails at all points to keep me updated, overall I was happy with the service and its my local dealer. I have used crewe for my first audi and was not impressed with the aftersales although the hand over was good.
I delt with Gary Oakes who was OK but I would go in knowing what you want from the deal.
He knew I was not interested in GAP etc from audi and did not push it.
I would add the auto dim mirror with auto lights and wiper pack, interior light pack and if its an SE the aluminium finish pack, about £650 but worth every penny.
Say Phil Ryan sent you i may get a better deal next time.....
Car is great and was cleaned to a good standard. Discounts were OK in fact i'd been in 6 months ago but decided not to go with a 13 plate, they new this and the price to change was the same.
They only have one handover bay so mine was outside, they will allow you to choose something from the accessory stand as a thank you you buying from them. Car had a full tank of fuel.