Thread: Problems with router.

Anyone can help with my problem? Recently had Virgin Broadband installed at place of work, they supplied me with a D-Link router FOC as part of the package, but my net connection is intermittent, so I thought the router is at fault. But I have since found out, it's the wireless connection between laptop and router at fault, I'm running a 6 year old Sony Viao and running Windows XP, and the wireless lan software is the original one. Is this something I can update, or is it all pretty much universal?

Other, more expensive option, is to invest in another router which will do the job, or get myself a new laptop, but I would hope to avoid the latter, as this current lappy I'm using is of very little value, so I won't cry if it gets nicked...

Just out of interest mate, what makes you certain you've got issues with the wireless between the router and the laptop?

Have you got the model number of the laptop to hand? (There's usually a sticker on the bottom if the markings on the top-side are a bit vague)...

//R

Sony Viao PCG - 5B1M

My mates brand new Toshiba running Windows 7 runs perfectly wireless, and I have a delay trying to access the routers settings(192.168.1.0) whilst my mate can surf away with no problems, so I'm 95% sure it's a wireless problem with my lappy.

My lappy runs perfectly at home using wireless with a Linksys router and Virgin Media Broadband.

I'm not getting concrete specs with that model number mate - seems like there was a broad range of different specs offered until the same model number.

Not to worry though; you've got reasonable suspicion of the connection then I'd agree. There are probably a few things you can try before writing it off and either a) binning a router and paying decent money for another one b) binning the laptop and paying even more decent money for another one...

I'm wondering exactly what the wireless interface in that laptop is, as a) there might be technologies in that which are somewhat at odds with the router (mainly interraction between 802.11b (which is a possibilty given the age of the laptop) and 802.11b/g/<and later> devices); and b) it might be worth throwing the latest driver at it for starters; and with a bit more knowledge of the kit involved, there are a few more tweaks we could try - changing the radio channel used etc.

So, if you go into Device Manager (right click on 'My Computer' and select properties from the list, then click the Hardware Tab then Device Manager button (Windows XP), or just click Device Manager (Vista/7), you'll get a tree showing all the hardware in the machine... Roughly 2/3 of the way down you should have a section for 'Network Adapters' - in there it should list your wireless adapter - first it'd be useful to know what's listed there; and after than if you double-click it, and choose the 'Details' tab, you should be able to get the Hardware (/Device) IDs (you may have to select that from a drop-down). The string which should start something like PCI\VEN....... would be handy too. Oh, the model number of the D-Link router would be good too mate...

Also, if any of the fiddling we can try doesn't fix it, there's always the option of disabling the on-board wireless and throwing a D-Link wireless dongle at it, which would probably only cost £10-£20. We'll cross that bridge when we come to it though eh...

All the best mate,

Rob.

Cheers Rob, back home now, I'll give it a tweak when I go back to work tomorrow sometime. Meanwhile, I have a spare Linksys lying about at home which should work, as I upgraded to a speed boost one, that should do the trick... if I can find the bloody mains adaptor for it, it's gone AWOL!

Routers are a funny thing, I've not got on with them since using them, but I'm not giving up neither.

Joe - Test the internet connection using a wired connection (Ethernet cable). You should be able to plug directly into one of the ports on the router.

I know you have suspicions that it is the laptop / wireless, but its worth testing/proving it. As you say, it works fine at home so worth a shot.

Originally Posted by dickys3

Joe - Test the internet connection using a wired connection (Ethernet cable). You should be able to plug directly into one of the ports on the router.

I know you have suspicions that it is the laptop / wireless, but its worth testing/proving it. As you say, it works fine at home so worth a shot.

Tried this already Rich, works perfectly, the wireless I'm getting is odd, when it works, it will let me download and stream stuff up until the data ends, then I'm blocked out, like I'm in some sort of a queue.... 2 minutes later, it will let me surf again. I'm currently disconnecting then reconnecting with the router to get around it for now.

Originally Posted by FactionOne

I'm not getting concrete specs with that model number mate - seems like there was a broad range of different specs offered until the same model number.

Try Sony Viao VGN-B3VP, that's the model number on the top of the laptop, you specifically asked for the one on the back, so I gave you that one lol.... which said model number next to it.

I'm wondering exactly what the wireless interface in that laptop is, as a) there might be technologies in that which are somewhat at odds with the router (mainly interraction between 802.11b (which is a possibilty given the age of the laptop) and 802.11b/g/<and later> devices); and b) it might be worth throwing the latest driver at it for starters; and with a bit more knowledge of the kit involved, there are a few more tweaks we could try - changing the radio channel used etc.

So, if you go into Device Manager (right click on 'My Computer' and select properties from the list, then click the Hardware Tab then Device Manager button (Windows XP), or just click Device Manager (Vista/7), you'll get a tree showing all the hardware in the machine... Roughly 2/3 of the way down you should have a section for 'Network Adapters' - in there it should list your wireless adapter - first it'd be useful to know what's listed there; and after than if you double-click it, and choose the 'Details' tab, you should be able to get the Hardware (/Device) IDs (you may have to select that from a drop-down). The string which should start something like PCI\VEN....... would be handy too. Oh, the model number of the D-Link router would be good too mate...

Also, if any of the fiddling we can try doesn't fix it, there's always the option of disabling the on-board wireless and throwing a D-Link wireless dongle at it, which would probably only cost £10-£20. We'll cross that bridge when we come to it though eh...

All the best mate,

Rob.

D-Link(D stands for Diiiiil(ask Helen what that means )) Model number is DIR-615

Following your steps above, I got upto 'network adaptors', 'double' click then 'details', drop down menu to 'Hardware ids' and in the box below is this ---> V1394\NIC1394

Device instance ids is this ---> V1394\NIC1394\1CA76EB8004603

If it's any help?

Cheers.

You had any luck with this yet?

Originally Posted by Mr.G

You had any luck with this yet?

Not with the D-Link vs Sony Viao link, but I managed to get my hands on a Netgear router for free, so going to test that out when I get to work.

Yaye! The Netgear works! D-Link is crap!!

Glad you got it sorted Joe!

Netgear all the way

Linkys WRT610N all the way for me!

I have one for sale if your interested, new and unused!

Originally Posted by The Slug

Netgear all the way

Indeed.

Originally Posted by Dazmo

Linkys WRT610N all the way for me!

I have one for sale if your interested, new and unused!

I use to swear by Linksys Routers, and paid the premium to have them, but they had a built in problem when it comes to the wireless. When you had a computer downloading constantly with a wired connection to one of the ports on the router, once you started to make use of the wireless, it would cut you off and require a reboot of the router. Now I thought my router was broke, so got myself a speedboost one as a replacement, but the same thing happened, and not only on cable, in ADSL form also. This was a design flaw for the WRT54 series of router, they might have fixed the problem by now.

I'm an IT/Network Manager/Administrator by day and we get this kind of thing every day. The biggest problem I've seen so far with Wi-fi technology is with the Atheros Wi-fi chipsets used in modern laptops, they fail to pair with Access points using WPA/WPA2. I don't like Wi-fi if I'm honest, but when it does work it's nice to be able to surf without a long cat5 cable trailing behind you.

G

Originally Posted by jojo

I use to swear by Linksys Routers, and paid the premium to have them, but they had a built in problem when it comes to the wireless. When you had a computer downloading constantly with a wired connection to one of the ports on the router, once you started to make use of the wireless, it would cut you off and require a reboot of the router. Now I thought my router was broke, so got myself a speedboost one as a replacement, but the same thing happened, and not only on cable, in ADSL form also. This was a design flaw for the WRT54 series of router, they might have fixed the problem by now.

Never had these problems with mine, the only known problem i know of with the WRT610N is that it can overheat if on too long or worked too hard, but i have fixed this problem by putting it on a 3 fan laptop cooler and now she is as cool as a cucumber!

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Silly question, but does anyone know if the signal from a bluetooth handset/headset can effect the signal of a wireless router connection?

Originally Posted by jojo

Silly question, but does anyone know if the signal from a bluetooth handset/headset can effect the signal of a wireless router connection?

Dont think so, i use bluetooth on my pc/phone all the time and never effects my wifi or router.