Multitronic Problems - Big Problems!

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Katherine B

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Love my car, love Audi...hope I still do in a week....

Have an A4 1.8T with multitronic gearbox, bought brand new and only 3 years old (3 months outside warranty) with normal mileage....last week noticed that car seems to be missing/blipping, like gears slipping, especially when pulling away or going up hill. Booked it into my regular Audi dealer to get it checked out...

Mechanic knew exactly what it was immediately...something wrong with the Mulitronic. Diagnosis - needs new gearbox!!

How can a 3 year old car, costing best part of £30,000 need a new gear box after 50,000 miles...???

I've been told it's turning into a common problem for Audi...design fault with the Multitronic they thought was restricted to diesel engines, but turns out it's petrol too...so everyone out there with a multitronic box needs to be aware of this problem.

Clearly Audi know they have a potential nightmare but personally very disappointed (having spent so much money on a 'reliable' car) they have made no effort to advise people, or recall cars....waiting for warranties to expire perhaps...? Or maybe I'm just being cynical...

Anyone else out there with the same/similar experience (and I hear there are lots of you) please let me know...keen to find out how you resolved this with Audi.
 
1. Try and keep the dealer on your side and as sympathetic to your cause as possible.
2. Get the dealer to contact AUDI UK themselves, stating what has happened, their opinion of why the failure occurred, and your warranty situation.
3. Be firm with the dealer, but not over the top.

Contractually, your nowhere. Using the above method, you may be able to get AUDI to foot 100% of the bill - but it's most likely that they'll pay for the parts, and you'll have to foot the labour.

of course, that's if they're sympathetic. If they're not, you'll have to contact AUDI UK yourself, and be prepared to get nowhere.
 
Did you have the gearbox oil changed at the specified 40K?
If you did, then you should have a good case for goodwill. If you didn't, then Audi won't give anything.
Worth a call direct to customer services who will advise. But the first question will be the oil change....good luck !
 
Just in case you're interested, an update since first message.

Good news is that 3 lots of independent legal advice have all agreed - a very strong case against Audi under the 'Sale of Goods Act 1979'....selling cars of 'unsatisfactory quality and durability' based on the expected lifetime of such an expensive product...

Looking at what happened when the Audi TT 'dashpod' manufacturing problems were highlighted on BBC Watchdog in January this year, it will be interesting to see what happens when they start investigating this whole multitronic misery...
 
Katherine B said:
selling cars of 'unsatisfactory quality and durability' based on the expected lifetime of such an expensive product.
Click to expand...

that sounds like a good one... sounds like that can be used for quite a few people.
 
the first generation had 6 plates.now audi has modified it with 7 plates.seems to me that the multitronic is plagued with several silent campaigns.mostly software upgrades for the gearbox and engine control units
 
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Katherine B said:
Love my car, love Audi...hope I still do in a week....

Have an A4 1.8T with multitronic gearbox, bought brand new and only 3 years old (3 months outside warranty) with normal mileage....last week noticed that car seems to be missing/blipping, like gears slipping, especially when pulling away or going up hill. Booked it into my regular Audi dealer to get it checked out...

Mechanic knew exactly what it was immediately...something wrong with the Mulitronic. Diagnosis - needs new gearbox!!

How can a 3 year old car, costing best part of £30,000 need a new gear box after 50,000 miles...???

I've been told it's turning into a common problem for Audi...design fault with the Multitronic they thought was restricted to diesel engines, but turns out it's petrol too...so everyone out there with a multitronic box needs to be aware of this problem.

Clearly Audi know they have a potential nightmare but personally very disappointed (having spent so much money on a 'reliable' car) they have made no effort to advise people, or recall cars....waiting for warranties to expire perhaps...? Or maybe I'm just being cynical...

Anyone else out there with the same/similar experience (and I hear there are lots of you) please let me know...keen to find out how you resolved this with Audi.
Click to expand...

A4 3.0 cabriolet with a multitronic gear box just gone in for service at 67,000 miles and just less than 3 years. gearbox had started juddering slightly just after setting off setting of - again as though gearbox was slipping. OK at speed though. Told you need new gearbox (told there was metal filing in the gearbox oil!) as I had done more than 60,000 miles it could not be done under warranty after some negotiation with garage and Audi cost to me for replacement down to ~£450 - perhaps I shouldn't be apying for anything. I am with you as this is not right!
 
Katherine B said:
Just in case you're interested, an update since first message.

Good news is that 3 lots of independent legal advice have all agreed - a very strong case against Audi under the 'Sale of Goods Act 1979'....selling cars of 'unsatisfactory quality and durability' based on the expected lifetime of such an expensive product...

Looking at what happened when the Audi TT 'dashpod' manufacturing problems were highlighted on BBC Watchdog in January this year, it will be interesting to see what happens when they start investigating this whole multitronic misery...
Click to expand...


Wonder if anyone can help... please!

I Bought an A4 1.9 TDi '03 (automatic) from my friend in January this year. He told me he had had problems with the multitronic gearbox but said that he had spent a lot of money and the replacement parts now had a 2yr warranty. He gave me the receipts he had from Taunton Audi where the work had been carried out - as follows:

April '07, mileage 61599. Juddering at slow speeds, taken into Taunton Audi for diagnostic check, gearbox found to have defect in the input shaft. Part replaced - cost £1846.25

Sept '07, when engine cold there is huge delay when drive selected, also when accelerating away gearbox very fierce and making clunking sound. Another diagnostic check, this time valve body found to be at fault. Part replaced - cost £1487.75.

Nov '07, same problem arises again, apparently replaced valve body was faulty, so another is fitted under warranty.

April '08. Car begins to judder at low speed in morning, that evening gearbox gives up completely, no forward/reverse in auto or manual, stranded! Car back to Taunton Audi, another diagnostic check shows none of the previous parts are at fault but that this time the gearbox has a mechanical fault (I'm told this would not show up on diagnostic check), result - new gearbox needed, Audi say this is a different fault so not covered by warranty - cost will be £3700 approx.

Self and previous owner argue with Taunton Audi, How can a car that is only 5yrs old with a mileage of 80k and with such a high quality brand be this unreliable? They say it's just one of those things and all previous problems with the gearbox are unrelated to this, so unfortunately not covered under parts warranty.

The service manager at Taunton Audi told me they had contacted customer services to ask for a contribution, the service manager said he had made a big issue of it because of all the previous problems with the car, the reply from customer services was that they would contribute 25% of the cost. When I called customer services after being told this, they said that that is the amount the service manager at Taunton Audi had suggested Audi UK should offer!

Sorry this has gone on a bit but thought I should write out all the facts. Should I take legal advice, trading standards, any idea? Anybody..?
 
How nice it is to know that my pain is shared!

2001 2.0 20v A4 multitronic melt down!

This gear box has ruined an other wise nice car, if you put up with the lack of rear leg room, the 200 yard overhang on the front that threatens to be rippped off each time its accidentaly parked over a kerb ( is this just me ) The lag when pulling out in front anything other than snails and hedghogs makes every trip an adventure

I have yet to take it in to the garage but am now seriously worried that i am going to loose my shirt!


I am the reason that the oil price is so high

While i am here having a moan, anyone els's car use 500 gallons of oil every week? I have never poured so much oil into an engine! The Audi hand book covers all the bases though, basically if you live somwhere with a slight hill that you may have to drive over its quite normal to use a litre every 600 miles!! What??

I do like my car....would i buy another...whats the address for the Saab forum?:aggressive:
 
I think you need to get vagcom to check out your problems it will tell you via fault codes or live diagnostic data what you car is doing and what you can do to fix it, how much oil do you put in the engine at the end of the week and what does it read on the dip stick? Have you had a compression check done on the engine to see what state the oil rings are in as they may be worn however it could be your valve oil seals that may be worn will need more info to help you out.
 
This is what is reqiured for this particular model. There are measured value blocks that can be read in the ECU to confirm the fault but this is what is required.

1. Input shaft to be repaired but there is no 7 plate mod for a car with this engine variant. The repair will be 6 clutches for 6 modified clutches.

2. As no real change has been made to the box there will be no update of the ECU.

3. A flush of the gearbox is required involving changing the oil twice after repairs have been done. using a specified flush procedure.

Who pays for it is for you to sort out but this is the definative answer. The gearbox DOES NOT have to be replaced.
 
Cheers guys

Some forums are where people down load their angst and nobody actualy offers anything, thanks for restoring my faith

Match it

Car is under third party warranty, if say i drove it until it really started to p me off, ie stalling at lights, sudden take off etc, could they argue that the fault had been made worse due to my lateness in reporting it, and could they tell from the diag?? i did have a diag when it first happened and fault didnt show up.

Nigel

I sometimes have to go over the snake pass between Manchester and Sheffield ( uk ) very twisty, hilly etc if i show enthusiasm there and back, 50 miles i know that from full, i will get the warning light or it will be very low. Even if i do a lot of motorway miles one week i know i will need to top it up, a lot.

Just as a matter of opinion, i was offered a similar 1.8 turbo manual but opted for mine due to leather etc....right choice??:blahblah1:
 
The longer you leave it the worse it will get. You can only tell how long it has been going on by the extent of the judder. [As you know it doesn't happen overnight] Its not going to do any damage to the box its just uncomfortable to drive. Warranty companies don't like paying for things anyway so you'll probably have issues there. Try them - if you don't ask you don't get.
 
There is no gearbox oil filter as such so there would be no replacement. There is however a pressure filter built into the oil cooler hose that goes up to the radiator. Even if there was swarf once it gets into the filter there i no way of it getting back into the gearbox anyway.

Working in the Audi network myself I'm sick and tired of hearing of peoples attitudes that the dealers are someway responsible for this issue. Being new to this site I'm appalled at reading peoples messages and their views. By the sound of it there are a majority, not all, but people who have these ongoing problems with their gearboxes and rather than take it to the people who specilise in these cars [the dealers] take it to back street garages [People you lot call ''Specialists''] who due to having a lack of a ''Fault Code'' are unable go any further and try to rip you lot off by telling you that the gearbox requires replacing making a bigger hole in your wallets.. Doesn't sound like your getting much of a deal to me! Now I never hear any of you complaining about these guys, yet you keep on going back to them for the same problem time and again. Granted its hard for them not having the latest technical info that I have and the labour rate is less, but paying for quality comes with a price and would have left
you all with good things to say about your cars than moaning about having a fault that you won't spend the money on to be fixed. Also I'm constantly seeing people who buy their cars second hand and with higher mileages [not all] and are sometimes the second, third, or even fourth owners, get a car cheap and experience problems due to poor treatment by previous owners by not having the oil changed at the correct interval for example, and somehow think its the dealers or Audi's fault. Audi has a goodwill procedure as do all manufactures I guess and there could be contributions made towards the repair which are made on a case by case basis. Dealers will be able to advise you on this.

I think a change of attitude is needed all round and time for people to start using the dealer network for what its meant for - helping you guys when it comes to specialist issues like this.

I hope you see by my views and the technical info behind the issues with your gearboxes that I've posted on this thread, that I've put them on to help you with your problems not make it harder and that the dealers aren't so bad.

Moan over. :yes:
 
mach 1tl

Your quite right of course, generally though people have become a lot more cinical than they used to be, especialy when dealing with large corporations. In this day and age its gotta be difficult for any companies products no matter how good to fully live up the advertisements, which portray a world in which nothing ever goes wrong, and everyone is allways smilling.
Pluss, posting on line is good therapy so it usually comes across as more extreme than it really is.
I meet new people in my job every day, and 99% of them are great, im sure the same applies to people posting on here, ( even if they are Audi drivers ) so keep up the good work, an off the record proffessional opinion when in a stressfull situation is invaluable, and i am positive that your advise makes a big difference to people, i know my problem felt smaller when you posted for me

cheese mate:beerchug:
 
Bought an A4 1.9TDi Multitronic with a judder from the gearbox when starting from standstill - Took it to my Audi dealer and suggested to them a potential fault code in the computer.They suggested to change the oil in the gearbox and then re set the codes. job done - cost £187 - so far perfect - fingers crossed.
 
peely50 said:
Bought an A4 1.9TDi Multitronic with a judder from the gearbox when starting from standstill - Took it to my Audi dealer and suggested to them a potential fault code in the computer.They suggested to change the oil in the gearbox and then re set the codes. job done - cost £187 - so far perfect - fingers crossed.
Click to expand...

Hi,

Well I'm joining the juddering gearbox party!

Mine has been doing this rarely over the past few months and it's not caused me any serious trouble until now. My car went to Audi in Basingstoke this morning for new brake pads to be fitted. They've just called saying the car had to be recovered from "just up the road" since it has lost all drive power.

They don't yet know what the fault it. I had the ATF changed at around £187 a month or so ago - I'm sorry to say it didn't seem to make any difference.

Now of course the failure today may be something totally unrelated to the gearbox. I just have to wait and see now.

Regards, David.
 
just a break down for you, if your car judders on gentle acceleration then the most likely culprit is a 6-7 clutch plate conversion or a new input shaft, and an update, i dont advise getting this done anywhere else other than a main deler as specialist gearbox repairers are not able to recode the gearbox ecu for 7 plates that is a fact IT cant be done anywhere else no matter what they say!!

if you have juddering as you are coming to a stop, most likely to be a valve chest, no reason why any specialist or person with a ramp cant do this as it is straight forward and should not cause any grief doing, although they will need the special tool to set the correct oil level for the box, remember that you have just paid the best part of a grand for a valve chest so its not worth going to any one that has said they will be able to sort it out without telling you how they are going to do it.

if the car has flashing gearbox lights it is going to most likely be a gearbox ecu, again the best part of £750 for the part and anyone can do it, just make sure that the base settings are adapted correctly which can only be done by someone with genuine guided fault finding and none of the vag com rubbish, as it is simply not caple of doing it.

if the car has flashing lights and no drive you are looking at a gearbox, normall the fault output spped sensor 2 fault will be stored this is fatal unfortunately and means the non servicable part of the gearbox has failed nad not repairable.

with regards to getting some sort of compensation, you might be able to get the parts paid for if you have been a good loyal customer over the years, always had your car serviced and never missed a service, but that is the best you will get and you will have to pay for the labour. audis have no more problems than any other car and generally are quite reliable.
also vw group has deeper pockets than all of us so taking them to court is going to get you no where imo. your better off saving your money to get your car fixed!
 
:sob:

I have owned my 2.5 TDi 2003 from new and love this car. But I am now on my THIRD Mutitronic box. The original failed at 90,000 miles resulting in no drive in the fast lane of the motorway, the second one lasted for 70,000 miles, failing at walking pace whilst making a 3 point turn, and the latest one has now done just 20,000 miles and is starting to exhibit the jerkiness referred to in the above very interesting submissions.

The rest of the car is in first class condition - despite now 180,000 on the clock, the engine uses no oil at all (the V6 is so much better in this respect than the 4 cyl TDi unit) and is still on "full" at the approx 18,000 interval to next service. The exhaust and battery are still the originals!

BUT three transmissions!

My theory was that the 2.5 V6 is the highest torque engine ever mated to the Multitronic and it just couldn't cope with it (even the newer 2.7 V6 has more power but less torque), but now I see all the details of other failures above, I am starting to believe it is just an unreliable design. When it's working properly, I still think it's the best transmission ever invented, but no-one can stand these sort of costs.

I have had to make substantial contributions to both my replacements, but my main dealer Hull Audi have been fantastic in arguing my case with Audi and achieving some payment from them. But none of this should be necessary. A quality car, expensively maintained by the Audi authorised main dealer, with the same owner driver from new, should not get through transmissions as if they were a throw-away wear part. Car gearboxes have always been very reliable items and even in humble post-war Morris Eights and Ford Prefects, the gearbox would still keep going for the life of the car.

Unfortunately the Multitronic seems to be a backward step in reliability.
 
I'd just like to point out that the multitronic problems where on the B6 and earlier.
 
just out of interest, will changing the gearbox oil sort the problem temporarily? I have a 2003 2.5tdi cab which has judder at low speed both accelerating and deccelerating. It ranges from "not too bad" to "S**T, my wisdom teeth have just been dislodged".

I'm little happier to hear that according to mach1tl, that its not doing any damage to the box, but is just uncomfortable to drive although, it that really the case??

Anyhoo, back to my original question - will changing the hydraulic oil sort the problem out albeit temporarily??

Many thanks.
 
Hi,i have got multitronic gearbox on my Audi A6 2.5tdi 2002 163bhp
can I put a manual one.Thanks
 
to put vanbling right it is not only the b6 a4 and earlier that have the problem, it is all multitronic gearboxes, its just the majority of cars out there are a4s which is why it looks more common in them!

chrisavant you are correct, it is most probably a torque issue affecting some of the cars, however 95% of the failures are due to the ecu chips failing, thus resulting in a new ecu, if you have a fault with the gearbox already, changing the oil will not make any difference. it is however very important that you do not exceed the 40k service interval for the gearbox! you wont get any contribution from audi if you dont have it done!
 
Hi Katherine,

Sorry to hear of your " well known" Audi problem. Have the A4 1.8t and have been at Audi since Oct '09 trying to get this resolved - Have researched this EXTENSIVELY since then and have found a frightening amount of folks that are in the same boat. My vehiclle was bought on 103 000km and only after getting some "inside" info, was I told that the box had already been replaced on +-80 000km - and no one gave me the heads up here. The car is on 160 000 and now needs its 3RD GEARBOX !!! So much for Vorsprung ! I have taken this to Audi SA, as well as Audi Germany, and you will get the standard response " Audi will make a Goodwill contribution of 50% of a r - te-con box" You pay the other 50% and the labour WITHOUT admitting liability !! - also knowing that the chances are pretty good that the new box will possible fail before about 60-80 000km again. They won't bend on this - I have now advised them that I have now referred this to the Ombudsman and the local Consumer Watchdogs and the Press. This CANNOT be allowed to continue ! Pse pass the word, for as many as possible to contact me as there might be sufficient for a class action regarding these gearboxes
 
I've had my 2003 A6 for about a year, it's done 94,000 miles. Took it to an Audi garage as it was 'juddering'
They tell me the radiator has leaked into the gearbox oil and it probably needs a new radiator and gearbox.....the quote is £5,000

At no time has the car displayed any warning lights, which I would have expected. Audi tell me the lights would not have come on 'until the problem was worse' ie when the gearbox failed!!

No offer of compensation from Audi as the car is over 5 years old. Disgusted!!
 
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hi ..i brought an audi a4 cab on an 04 plate just 1 year ago on finance...still 4 years to pay from tetbury audi in the west country....it had 49,000 miles on the clock and now has 54,000 so some 5.000 miles in one year not a lot of miles.i even had it serviced early last month after doing 4,5000 miles..well i am also getting a shuddering when pulling away from stand still....but have also got 4 inches of water inside (carpets now no good) meldue all over seat belts....discs that need changing although i have only done 5,000 mile since buying the car and have never let the brake pads wear out to cause disc problems....i am not very pleased...you would think buying from an audi garage you would be safe knowing the car was a good one...not so sure i think i should have brought privatly.......tetbury audi i am told should have changed the gearbox oil at least before they sold me the car its normally due for changing at 40,000 miles....will never buy an audi again.....phoned tetbury for a little help...guess what...yep not interested......
 
If you want to write to Audi it's
Audi UK
Customer Service
Selectapost29
SHEFFIELD
S97 3FG
 
Hi all
I have just been preparing to do the oil change on my 03 A6 2.5TDI CVT / Multi-tronic & have been horrified by all the posts here & on other Audi forums. I had a 98 A6 TDI for 7 years with a tiptronic box that had done 220K and although I did change the 'lifetime' gearbox oil at about 160K it gave me no gearbox problems at all. Turbo & fuel pump yes - however....

I was really expecting the same reliability - if not better from a more 'modern' box.

I bought the car about 6 months ago with 75K on the clock & got the cam-belt done by Audi in their 'labour discount sale'. They told me then that they had no record of the gear box oil being changed at 40K. I thought this strange as I assumed it had the tiptronics 'lifetime' oil (which I dont believe in anyway) an a full Audi service history up to 75K! So how comes it missed the oil change...

So anyway - the car is still going OK but does have a little judder now & again which may be the gearbox - but has now done 80K on (apparently) no oil change. The oil is ordered from Opie - 5L of Fuchs TITAN ATF CVT High-Performance - which is hopefully correct and I am assuming that its the same method of filling it up as the a6 tiptronic.

Gravity fed into & over the collar of the aperture on the underneath of the gearbox - getting the engine to the prescribed temperature - & going through the gears to distribute the oil. I used an external temp sensor last time on the sump but this time hope to use the VCDS I now have. Any advice on hope to do this would be appreciated. I did it with some trepidation last time but it DID seem to work ok. I am even more woried this time given the vulnerability of the gearbox - but I guess if I do the oil changes more frequently than the prescribed 40K, from now on, it might give me a better chance of keeping the gearbox alive.

I read somewhere that there was a recall on the CVT box - is this so? & did all models qualify? Audi never mentioned this to me - but if they have no record of my oil being changed I might be excluded - any advice on this please....

Any guidance - or a point in the right direction of info on the CVT DIY oil change would be appreciated & it looks as if I have joined the CVT worry club!

John
 
mach1tl said:
This is what is reqiured for this particular model. There are measured value blocks that can be read in the ECU to confirm the fault but this is what is required.

1. Input shaft to be repaired but there is no 7 plate mod for a car with this engine variant. The repair will be 6 clutches for 6 modified clutches.

2. As no real change has been made to the box there will be no update of the ECU.

3. A flush of the gearbox is required involving changing the oil twice after repairs have been done. using a specified flush procedure.

Who pays for it is for you to sort out but this is the definative answer. The gearbox DOES NOT have to be replaced.
Click to expand...

Hi Mach,

Can you elaborate on this 'specified flush procedure' at all please?
 
Oh no I also have a Multitronic. Its a 2000 Avant 1.8 turbo, I have only just bought it privately (a week ago) and noticed a clunk when putting the car into Drive almost like the brakes were stuck on, like when you leave a car for a while after washing it.

Now because the car had been sitting around for 3 months I did think it maybe because of this lack of use, but this morning there was a harsh clattering (similiar to driving over a massive trench in the road) but it did it again tonight when I had my partner in the car and she looked horrified ... thinking about it I had probably driven 30 miles on both occasions when it happened.

My first and last Audi having always owned Vw`s I will be returning BUT no doubt after spending alot of money on fixing this car first.. or after driving it through the previous owners front room wall??
 
Sorry dude. Are you sure its multitronic CVT? I didnt think they made them that early.

Usual symptoms are juddering when pulling away, but this sounds different...

Where are you based? Might be able to hook you up...
 
I am not sure to be honest, just assumed it was? I am in Brighton, Sussex.

Just cant believe that the seller who was talking about buying a Porsche or a Q7 (so not short of a few £`s and had owned it for 6 years so he knew the car) would sell someone a car with a gearbox about to go bang!!

I would not even know where or how much it would be to fix this plus I really have not got the money so would have to sell as is and whats it worth now - I have even wondered how much it would go for in bits as it has leather and very straight body work ..

And all this after owning this for less than a week and having driven it for 7o miles tops !!
 
Dear seanandsheryl, Thanks for this. I have A4 cabriolet with 04 plate. Purchased and always serviced by Audi Southampton, including 40,000 mile gearbox oil change. At 52000 miles car now judders on pulling away and told need new gearbox - price £4344 reduced to £3466 as 'gesture of goodwill'. I don't want a gesture of goodwill. This is a matter of principle in my opinion. Have been told by Which Legal adviser to issue County Court proceedings (small claims court). Would be pleased to have an update from you on Ombudsman, Consumer watchdog etc. Cheers, Chris
 
sunbeam5000 said:
hi ..i brought an audi a4 cab on an 04 plate just 1 year ago on finance...still 4 years to pay from tetbury audi in the west country....it had 49,000 miles on the clock and now has 54,000 so some 5.000 miles in one year not a lot of miles.i even had it serviced early last month after doing 4,5000 miles..well i am also getting a shuddering when pulling away from stand still....but have also got 4 inches of water inside (carpets now no good) meldue all over seat belts....discs that need changing although i have only done 5,000 mile since buying the car and have never let the brake pads wear out to cause disc problems....i am not very pleased...you would think buying from an audi garage you would be safe knowing the car was a good one...not so sure i think i should have brought privatly.......tetbury audi i am told should have changed the gearbox oil at least before they sold me the car its normally due for changing at 40,000 miles....will never buy an audi again.....phoned tetbury for a little help...guess what...yep not interested......
Click to expand...
Dear sunbeam5000, I also have A4 cabriolet with 04 plate. Purchased and always serviced by Audi Southampton, including 40,000 mile gearbox oil change. At 52000 miles car now judders on pulling away and told need new gearbox - price £4344 reduced to £3466 as 'gesture of goodwill'. I don't want a gesture of goodwill. This is a matter of principle in my opinion. Have been told by Which Legal adviser to issue County Court proceedings (small claims court). Cheers, Chris
 
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seanandsheryl said:
Hi Katherine,

Sorry to hear of your " well known" Audi problem. Have the A4 1.8t and have been at Audi since Oct '09 trying to get this resolved - Have researched this EXTENSIVELY since then and have found a frightening amount of folks that are in the same boat. My vehiclle was bought on 103 000km and only after getting some "inside" info, was I told that the box had already been replaced on +-80 000km - and no one gave me the heads up here. The car is on 160 000 and now needs its 3RD GEARBOX !!! So much for Vorsprung ! I have taken this to Audi SA, as well as Audi Germany, and you will get the standard response " Audi will make a Goodwill contribution of 50% of a r - te-con box" You pay the other 50% and the labour WITHOUT admitting liability !! - also knowing that the chances are pretty good that the new box will possible fail before about 60-80 000km again. They won't bend on this - I have now advised them that I have now referred this to the Ombudsman and the local Consumer Watchdogs and the Press. This CANNOT be allowed to continue ! Pse pass the word, for as many as possible to contact me as there might be sufficient for a class action regarding these gearboxes
Click to expand...

Dear seanandsheryl, Thanks for this. I have A4 cabriolet with 04 plate. Purchased and always serviced by Audi Southampton, including 40,000 mile gearbox oil change. At 52000 miles car now judders on pulling away and told need new gearbox - price £4344 reduced to £3466 as 'gesture of goodwill'. I don't want a gesture of goodwill. This is a matter of principle in my opinion. Have been told by Which Legal adviser to issue County Court proceedings (small claims court). Would be pleased to have an update from you on Ombudsman, Consumer watchdog etc. Cheers, Chris
 
foolish3uk said:
to put vanbling right it is not only the b6 a4 and earlier that have the problem, it is all multitronic gearboxes, its just the majority of cars out there are a4s which is why it looks more common in them!

chrisavant you are correct, it is most probably a torque issue affecting some of the cars, however 95% of the failures are due to the ecu chips failing, thus resulting in a new ecu, if you have a fault with the gearbox already, changing the oil will not make any difference. it is however very important that you do not exceed the 40k service interval for the gearbox! you wont get any contribution from audi if you dont have it done!
Click to expand...

So why is it that every single complaint on here is on the B6 and earlier. PMSL
 
chrislawrence said:
Dear seanandsheryl, Thanks for this. I have A4 cabriolet with 04 plate. Purchased and always serviced by Audi Southampton, including 40,000 mile gearbox oil change. At 52000 miles car now judders on pulling away and told need new gearbox - price £4344 reduced to £3466 as 'gesture of goodwill'. I don't want a gesture of goodwill. This is a matter of principle in my opinion. Have been told by Which Legal adviser to issue County Court proceedings (small claims court). Would be pleased to have an update from you on Ombudsman, Consumer watchdog etc. Cheers, Chris
Click to expand...

Hi Just joined the forum having had a very bad experience of my 05 Audi A4 Automatic, just out of the garage March 2010 having had to get a reconditioned gearbox, cost me £2700. Just today the gears light started flashing on the dash. phoned garage and the ECU is now giving problems that is the computer, have been quoted £1300, was due to trade the car in at the weekend deal had been agreed. I would be pleased to have an update from you on the Ombudsman, Consumer watchdog etc. thanks Maude
 
since few days i'm having my PRNDS flashing during car startup...mechanic diagosed below error:
17090 - transmission sensor(F125) implausible signal
P0706-000-intermittent

and told me that part no. 8E0910155J needs to be replaced.
my car is just 119,XXX Kilometers...and we have a TCU
failure??:banghead:
(before this I had FCM failure, fan failure and water pump failure..)
its clear that it is a
very well known issue (TCU failure) and the new modules are more
reliable; Audi seems to have fixed the problem., I checked at dealer, the price of TCU is $1800!!!
My car 2004/A4 2.4L multitronic
 
So it's not just my Audi A4 experiencing the issue. I have been in discussions with Audi about their Tiptronic gearboxes. They say they have not had any complaints from drivers which I don't believe. Contact Audi UK and Watchdog.

A brand new gearbox is worth £4,000. A refurbished one is approx £1800.

I have my car booked in for repair next week. Whilst at the garage I noticed 2 Audi A4's and an A6. Mechanic said they were experiencing the same problem. He said it's a common problem and they were repairing a couple a week. He said "We now fix them for fun".
 
I have had my A4 2.0 S Line Diesel for 3 1/2 years and regularly serviced by Audi dealers. I experienced some 'missing' recently and then a loss of power when accelerating, more noticeable when climbing hills. I took the car into a friends Audi approved workshop and after a diagnosis he said it needs a new gearbox! he stated that this was a common problem and due to the technicalities of the electronics he wouldn't want to replace it but recommended someone. Like all the previous posters, I believe there is a duty on Audi's behalf to compensate people in our situation. Has anyone won a case against Audi or any other manufacturer? I really can't afford the £2 - £4k that people are quoting for repairs
 
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