Received my orange mobile monthly phone bill today....Ł686.00
This is not the cost of my usage but an error on oranges part, my contract should be Ł35 per month and i took the contract out 2 months ago in febuary.
Last month i transfered my number to this new contract and while transfering the guy at orange accidentally cancelled the wrong contract (he cancelled my new contract) instead of cancelling the old one, i then spent 2 weeks getting my account back online and many emails and phone calls later thought it was sorted. Bearing in mind im only 2 months into a new 18 month contract.
Then this month im being charged a termination fee(equates to 18 months line rental) for terminating my contract early, eventhough orange did this by accident and eventhough the account is now active again.
They were supposed to ring me this afternoon but to no avail, the guy on the phone at orange advised me to cancel the direct debit, but unless i can get this sorted before the bill date i may be charged for a bouncing direct debit payment.
Orange are f*****g useless c***s, this will take me weeks to sort out now and ill be lucky if i get it sorted at all.
I am also worried about the impact on my immaculate credit history.