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  1. #1
    jojo's Avatar
    S3 Drift King!

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    Dumb person of the day.

    I've just had this bizaar moment of madness! Whilst minding my own business, surfing the web as I do, a customer just had a moan at me about a mistake on my menu, pointed out by his 12(I'm guessing here) year old daughter no less.

    Opening hours :
    Sunday to Thursday 5PM to 12Midnight
    Friday & Saturday 5PM to 12.30am
    Now does anyone spot the mistake in the above?
    Apparently, the bit where it says 12.30am is wrong....
    He started off by telling me that looking at the menu, i'll be open til 12.30 in the morning. To which I responded 'Yes, we are open til late sir', he's looking lost now....
    Now he says 'it should be 0030', to which I pointed out, "it's not a 24hr clock on my menu sir!", he wasn't backing down though lol, I told him as politely as I could that there was no mistake, but noooo, he wasn't taking any of it! So in the end, I swallowed my pride and said 'whatever, you are correct', this is where he smiles, as he got his way, and didn't disappoint his daughter.
    Made me feel odd for the next 5 minutes though....


    /rant over



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  3. #2
    voorhees's Avatar
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    make sure his meat is extra tender by pre-chewing it

  4. #3
    jojo's Avatar
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    Quote Originally Posted by voorhees
    make sure his meat is extra tender by pre-chewing it
    Customer is always right mate!



    99' Audi S3(APY) - Brilliant Black Click>>>Going Sideways vid!
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  5. #4
    voorhees's Avatar
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    I know.......its a ***** that rule

  6. #5
    Self Confessed Nightmare!

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    you are correct....

    although i find it unusual that most people do use the 24hr clock and you havent, for the format you've used, there is nothing wrong.

    i'd personally put 00.30hrs, but its the same as 12.30am!!!

    you should have used the internet to proove him wrong.... the customers always right, till prooved wrong
    "If you always do what you've always done, you'll always get what you've always got"


  7. #6
    Randomjim's Avatar
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    Why did he care
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  8. #7
    jojo's Avatar
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    Quote Originally Posted by Bula_82
    you are correct....

    although i find it unusual that most people do use the 24hr clock and you havent, for the format you've used, there is nothing wrong.

    i'd personally put 00.30hrs, but its the same as 12.30am!!!

    you should have used the internet to proove him wrong.... the customers always right, till prooved wrong

    Thank you, the times on the menu are almost prehistoric, I think they we're made up about 30 years ago by my Dad when he was incharge! If I was to change the 12.30am to 00.30hrs, that means 5PM would have to be 17.00hrs... I don't think that's necessary because of one customer out of thousands in the last 30 years of business! lol
    I'd like to have proved him wrong with my internet connection, but that's my own laptop I take to work and use, and not keen on any of my 'customers' knowing I have... the world isn't as safe as it use to be!



    99' Audi S3(APY) - Brilliant Black Click>>>Going Sideways vid!
    You've got to have a laugh! For Sale:LCR Brakes - £400



  9. #8
    Self Confessed Nightmare!

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    Quote Originally Posted by Randomjim
    Why did he care
    lol, i did wonder this myself, but i suppose he wanted to make his kid look like she was really clever.

    ah, didnt know if it was new menu's etc, and seeing as he was wrong it wouldn't matter if you keep them as they are!

    oh, and you've a point about the world being a dangerous place.
    "If you always do what you've always done, you'll always get what you've always got"


  10. #9
    TDI-line's Avatar
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    Lol.

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  11. #10
    unkle's Avatar
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    Quote Originally Posted by jojo
    Customer is always right mate!
    Haha! I once worked in Retail so you have my sympathies, Joe Public are a bunch of orrible uncts arent they!

    Got any Chinese cooking tips? Like how do you make Sweet+Sour sauce (If you dont mind?)

    Mine always turn out ****e, anything Italian however and Im the Daddy.
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  12. #11
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    i'd have told him "if you want to use zero hundred hours, join the feckin army"
    some folk would moan for the fun of it.

  13. #12
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    Having spent 7yrs in a mix of bar/restaurant & retail management I soon developed the motto "The customer is never right, they just think they are" What makes me laugh is that many many many people work in some sort of job where they provide a service to people, and I bet many of them moan like anything, yet they probably moan their customers are a-holes too!!

    Bottom line here, who cares what the sign says, if he dosent come back because your sign is wrong then he's the tosser!!
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  14. #13
    jojo's Avatar
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    Quote Originally Posted by unkle

    Got any Chinese cooking tips? Like how do you make Sweet+Sour sauce (If you dont mind?)
    We make the stuff in buckets mate, main ingredients is Vinegar, sugar, ketchup, worcester sauce(lea & perrins brand) and colouring, can't comment on how much of each, the chef deals with that, I just taste and eat it.



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  15. #14
    Rocko's Avatar
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    I will leave you with the story I heard from a friend recently.

    He lent his cousins girlfriend his MR2 for the day (why I dont know) but she took it shopping. Realising there wasnt much space in the car, she popped out the space saver, left it at the side of the road, filled the car up with shopping bags and drove off.

    Surprisingly he hasnt killed her.
    Ranting about Audi Customer Service

  16. #15
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    Very good.

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