Guys I'm blown away!
I work as an R&D Engineer at 3XS/Scan (our little team is responsible for machines like the Cobra, Chameleon, Panther, Black Rhino and Triad amongst others); and it's awesome to see us getting your recommendations!
I'm going to try my very best not to turn this post into a sales-pitch, I promise I fully understand that's not what this community is about; but I would like to say a few words as a thank you and to explain a little about Scan...
Firstly, as I say, my (and our) sincere thanks for the recommendations; it's great to see people so confidently endorsing us, and I hope that means we've done right by you.
That brings me around to the next part; a few words to give some insight into the way Scan do things... A good few years ago now, the company underwent a transition whereby the directors decided that in a crowded marketplace, there was only one strong way forward which would benefit both company and customer; and the 3XS Mindset was born. 3XS actually means 3 X S = Specification, Service, Satisfaction. ...And I can solemnly promise that it's not just clever marketing; the company is staffed by enthusiasts at every level, and everyone really does care that our customers receive the best of those three things. We all try our best to make sure each order is completed with the customer's utmost satisfaction, and as an affirmation of that ideal, in the
(hopefully unlikely) event that there is a problem, we'll move mountains to ensure satisfaction if that's what it takes.
Anyway once again, it's fantastic to see the confident recommendations of Scan. I can't thank you all enough, and I hope you continue to enjoy shopping with us.
And to oldlaw, PM on its way...
Thanks again, and regards,
Rob.
*takes ID badge off and opens a beer!*