I recently bought a "one owner" car from an independent dealer, and to cut a long story short..... after 5 weeks of taking ownership of the car I still hadn't received the logbook in my name. Phoned the DVLA and they said they had not yet received notification (the original logbook) from the dealer informing them that I was the new owner, so I spoke to the dealer and they said they had sent off the logbook to the DVLA weeks ago.
Anyway, the following day I received a call from the dealer saying they had just received the new logbook for my car in the post BUT it is in their name and address. They went on to say it was DVLA's error as it should've been issued in my name, but all they could do now is send it back to DVLA and put me down as the new owner again.
I mentioned that doing this would mean that when the logbook is issued in my name it will show 2 previous keepers (the original owner AND the dealer), when it really should only show one previous owner (the original owner). The dealer agreed this would be the case but unfortunately even though it was DVLA's cock up this is how it would be.
As I wasn't happy with this I contact DVLA to explain the situation and they advised me to tell the dealer to include a covering letter when they send the logbook back, explaining the mix up and asking for them to be removed from the car's ownership history so the new logbook only shows me and the original owner as keepers.
I did this and the dealer agreed to send the covering letter.
Fast forward a couple of weeks and I've received the new logbook in my name but surprise surprise.... it has the dealer as the previous keeper and shows two previous keepers instead of one!
Called DVLA again and they informed me that they didn't receive the original logbook (the first owner's logbook) from the dealer, they had only received a V62 form in the dealer's name (which is the form used to apply for a new logbook when the old one is lost etc). They went on to tell me the date of the V62 (which is dated two days before I bought the car) and the only way that the dealer could possibly be removed as an owner is if I can prove that I bought the car before the date on the V62.
Phoned the dealer again and told them that even though they told me they had sent off the original logbook to the DVLA it was actually the V62 they had sent, and they had sent it to DVLA before I bought the car. The dealer said that they sometimes put cars in their name so they can tax them?!
Now regardless of whether this is the case, the bottom line is I was told by them that they had sent the logbook to the DVLA, not a V62 in their name.
So anyway, the dealer has now said he will contact DVLA to try and sort it out and have them removed from the history of the car, but I'm not confident it will do any good and I'll probably be stuck with two previous owners on the logbook rather than just the one.
Ok, it's not major but it is very annoying that I bought a car with a one owner history and now it is a three owner car at only two years old.
I'm trying to get my head around why the dealer sent in a V62 in their name two days before I bought the car, especially as I had paid a deposit and agreed to buy it from them a week before that (so, 5 days before they sent in the V62).... and also what to do if, as I fear, the DVLA will not remove the dealer from the car's history. It means I have been sold a car that isn't exactly what it was advertised as.
Any suggestions?? Advice???
Other than this admin problem I'm totally happy with the car. If just takes the shine off of things a bit.