leecool
Registered User
Hi for you guys worried about your injectors on your A3 & A4 heres good news. Both the 170 & the 140 engines are affected, not just the 170 as last thought. Here are the contact details for VOSA. Read all the way down!
Thank you for notifying Vehicle & Operator Services Agency (VOSA) of theproblems experienced with your vehicle. I can confirm theinvestigation into this fault is now complete.
Following detailednegotiations between VOSA and the vehicle manufacturer, VW-Audi Group (VAG) has agreed to replace all the injectors originally fitted to VAG group vehicles.
If any of the original injectors has already been replaced, VAGwill reimburse customers who have paid for this work themselves even if thework was completed outside of their authorised network.
If your vehilce is within the range of vehilces affected then all fourinjectors will be replaced free of charge.
To progress repairs and/or obtain a refund you should now contact the relevant VAG Customer Service Centre. Ifnecessary, they will arrange to have your vehicle inspected at anauthorised repairer free of charge. The contact telephone number you need to ring is 0800 0833914 and ask to speak toJenny Boyd or Stefan Elliott.
VOSA will continue to work closely with the VW-Audi Group to ensure that this issue is concludedas swiftly as possible.
Thank you for taking the time to bring this matter to ourattention.
Please do not hesitate to contact me on the telephonenumber below if there are any further points you wish to discuss.
Yours sincerely
Andrew Tudor
Andrew Tudor
Automotive Engineer
Vehicle Safety Branch
VOSA
Berkeley House
Croydon Street
Bristol
BS5 0DA
Tel: 0117 9543247
Fax: 0117 9543328
Dear Mr Maunder,
The information we have from VAG is that both the 140 and170bhp models are affected by the issue.
If you are not receiving any assistance or informationfrom the dealer, I would suggest that you contact VAG Customer Service on0800699888 and ask for Victoria Carter or Isabelle Lindley. If this doesn't work, then try the number Isupplied in my original email.
Yours sincerely
Andrew Tudor
Andrew Tudor
Automotive Engineer
Vehicle Safety Branch
VOSA
Berkeley House
Croydon Street
Bristol
BS5 0DA
Tel: 0117 9543247
Fax: 0117 9543328
Thank you for notifying Vehicle & Operator Services Agency (VOSA) of theproblems experienced with your vehicle. I can confirm theinvestigation into this fault is now complete.
Following detailednegotiations between VOSA and the vehicle manufacturer, VW-Audi Group (VAG) has agreed to replace all the injectors originally fitted to VAG group vehicles.
If any of the original injectors has already been replaced, VAGwill reimburse customers who have paid for this work themselves even if thework was completed outside of their authorised network.
If your vehilce is within the range of vehilces affected then all fourinjectors will be replaced free of charge.
To progress repairs and/or obtain a refund you should now contact the relevant VAG Customer Service Centre. Ifnecessary, they will arrange to have your vehicle inspected at anauthorised repairer free of charge. The contact telephone number you need to ring is 0800 0833914 and ask to speak toJenny Boyd or Stefan Elliott.
VOSA will continue to work closely with the VW-Audi Group to ensure that this issue is concludedas swiftly as possible.
Thank you for taking the time to bring this matter to ourattention.
Please do not hesitate to contact me on the telephonenumber below if there are any further points you wish to discuss.
Yours sincerely
Andrew Tudor
Andrew Tudor
Automotive Engineer
Vehicle Safety Branch
VOSA
Berkeley House
Croydon Street
Bristol
BS5 0DA
Tel: 0117 9543247
Fax: 0117 9543328
Dear Mr Maunder,
The information we have from VAG is that both the 140 and170bhp models are affected by the issue.
If you are not receiving any assistance or informationfrom the dealer, I would suggest that you contact VAG Customer Service on0800699888 and ask for Victoria Carter or Isabelle Lindley. If this doesn't work, then try the number Isupplied in my original email.
Yours sincerely
Andrew Tudor
Andrew Tudor
Automotive Engineer
Vehicle Safety Branch
VOSA
Berkeley House
Croydon Street
Bristol
BS5 0DA
Tel: 0117 9543247
Fax: 0117 9543328
