A3Monster
Faster pussy cat!
Well, this has been boiling in me for the last few weeks and its time to let it all out! I am furious.
I thinks is ****** outrageous. I'm not saying all Audi dealers are like this; but I had a Ford before and had similar experiences with the main dealer.
Its a long story but I took my 51 plate A3 1.8T Sport to my nearest Audi dealer in Gloucestershire to replace the dash cluster. Never mind the trouble I had with them over that - they started sniffing around it for more work and came up with the following; what follows is their exact words and how much they wanted:
1) Cat heat shield loose/rusted. £281. (I knew there was a rattle)
2) Rear brakes binding Need new pads and discs. £350 (they have been binding for a while).
3) Rear Axle bushes 'weak' - £350
Took it to my reliable and very skillfull local garage today for its yearly service, along with the list of things that the dealer said were wrong, here's what they said/did:
1) Removed it.
2) Removed, cleaned and re-greased the brakes. Pads are fine, nothing wrong with them or the discs.
3) Nothing wrong with them - not even an advisory on an MOT.
They repalced the springs at the back as well, (why didn't the idiots at the dealer see they needed replacing!?)
So, my point is, how can they get away with trying to con people like this? I think its outrageous trying to get people to replace parts that don't need doing. You could argue my heat shield was sort of legit but you don't get any explanation from them - just a load of guff from the middle-man. He couldn't even tell me what the issue was with the Heat Shield exactly.
I had a similar experience last year when I took it to where I got it from the previous year for a service - THEY also said the rear axle bushes were on their last legs. Again, took it to my local garage where they said there was nothing wrong with them.
Are Audi dealers programmed to say 'Your rear axle bushes need replacing'?!
I feel like writing to them and asking how the pin-head wearing the overalls in the shop came to the conclusion that my bushes were knackered and I needed new rear discs AND pads because they were binding!!
Oh and they also tried to con me by saying I needed new door locks because the 'door open' screen stays on sometimes when you close the door (only after the door has been open for a long time). That problem mysteriously went away when I got home as it normally does.
Why don't they just wear Highwayman outfits and hit people over the head at the door and take their money instead of patronising them as well! Or perhaps provide a bin so people can just pop their wallets and purses into!?
They may as well because its ****** robbery and they probably con vulnerable people who believe what they say. Seriously, I don't believe this to be legitimate business when they behave like this.
Luckily I said I didn't want the work doing. The guy thought I was exasperated at 'what needed doing'; really I was just furious because I knew they were trying to rip me off!!
How can they justify this??????!!!!!
Car is great now anyway.
:sign_unfair:
I thinks is ****** outrageous. I'm not saying all Audi dealers are like this; but I had a Ford before and had similar experiences with the main dealer.
Its a long story but I took my 51 plate A3 1.8T Sport to my nearest Audi dealer in Gloucestershire to replace the dash cluster. Never mind the trouble I had with them over that - they started sniffing around it for more work and came up with the following; what follows is their exact words and how much they wanted:
1) Cat heat shield loose/rusted. £281. (I knew there was a rattle)
2) Rear brakes binding Need new pads and discs. £350 (they have been binding for a while).
3) Rear Axle bushes 'weak' - £350
Took it to my reliable and very skillfull local garage today for its yearly service, along with the list of things that the dealer said were wrong, here's what they said/did:
1) Removed it.
2) Removed, cleaned and re-greased the brakes. Pads are fine, nothing wrong with them or the discs.
3) Nothing wrong with them - not even an advisory on an MOT.
They repalced the springs at the back as well, (why didn't the idiots at the dealer see they needed replacing!?)
So, my point is, how can they get away with trying to con people like this? I think its outrageous trying to get people to replace parts that don't need doing. You could argue my heat shield was sort of legit but you don't get any explanation from them - just a load of guff from the middle-man. He couldn't even tell me what the issue was with the Heat Shield exactly.
I had a similar experience last year when I took it to where I got it from the previous year for a service - THEY also said the rear axle bushes were on their last legs. Again, took it to my local garage where they said there was nothing wrong with them.
Are Audi dealers programmed to say 'Your rear axle bushes need replacing'?!
I feel like writing to them and asking how the pin-head wearing the overalls in the shop came to the conclusion that my bushes were knackered and I needed new rear discs AND pads because they were binding!!
Oh and they also tried to con me by saying I needed new door locks because the 'door open' screen stays on sometimes when you close the door (only after the door has been open for a long time). That problem mysteriously went away when I got home as it normally does.
Why don't they just wear Highwayman outfits and hit people over the head at the door and take their money instead of patronising them as well! Or perhaps provide a bin so people can just pop their wallets and purses into!?
They may as well because its ****** robbery and they probably con vulnerable people who believe what they say. Seriously, I don't believe this to be legitimate business when they behave like this.
Luckily I said I didn't want the work doing. The guy thought I was exasperated at 'what needed doing'; really I was just furious because I knew they were trying to rip me off!!
How can they justify this??????!!!!!
Car is great now anyway.
:sign_unfair: