Hi all,
I shall try and keep this brief as its a long story...
About 3 months ago I bought an A3 from a car supermarket who does have a terrible reputation, it was due to the cars spec, looking back I wish I had never seen the thing!
During this time its had various but one inttermitent hesitation, its had many new parts and went back to that garage twice, and do 4 other garages, none of whom could get to the bottom of it, but all aknowledge there is a fault.
It finally got sent to Audi who turned around and said they cannot find anything wrong, yes idots because it comes and goes!
Therefore the supermarket are saying they feel they have done all they can but refuse to give me the 12k back, they started offering a...good...p/ex price, wtf? then said they would allow me the full money back against another car of any value.
Today I went to view the car, which was a crapper, i looked at several other crappers and finally found a Golf which seemed all ok, apart from when we got back and it had spurted tiny bits of oil over the bumper and tailgate, looking at exhaust its leaking oil, after hours of going round in circles I agreed to let them diagnose and replace what they guess would be the turbo gone.
This gives 1/2n my money back, and then I plan to either use for a while or sell it straight on.
They did also offer me £11500 back, which leaves me £700 out of pocket through no fault of my own, plus about £500 i spent in having the car serviced when I first got it, plus fuel all around and phone calls.
All well and good but I cant help feel not satifsfied.
I know about sale of goods etc... but I tried and tried and they are quite happy to let me go off to trading standards or court, which we all know is going to take time and money.
Really stuck now what to do
Can anybody help?
Many thanks
CB
I shall try and keep this brief as its a long story...
About 3 months ago I bought an A3 from a car supermarket who does have a terrible reputation, it was due to the cars spec, looking back I wish I had never seen the thing!
During this time its had various but one inttermitent hesitation, its had many new parts and went back to that garage twice, and do 4 other garages, none of whom could get to the bottom of it, but all aknowledge there is a fault.
It finally got sent to Audi who turned around and said they cannot find anything wrong, yes idots because it comes and goes!
Therefore the supermarket are saying they feel they have done all they can but refuse to give me the 12k back, they started offering a...good...p/ex price, wtf? then said they would allow me the full money back against another car of any value.
Today I went to view the car, which was a crapper, i looked at several other crappers and finally found a Golf which seemed all ok, apart from when we got back and it had spurted tiny bits of oil over the bumper and tailgate, looking at exhaust its leaking oil, after hours of going round in circles I agreed to let them diagnose and replace what they guess would be the turbo gone.
This gives 1/2n my money back, and then I plan to either use for a while or sell it straight on.
They did also offer me £11500 back, which leaves me £700 out of pocket through no fault of my own, plus about £500 i spent in having the car serviced when I first got it, plus fuel all around and phone calls.
All well and good but I cant help feel not satifsfied.
I know about sale of goods etc... but I tried and tried and they are quite happy to let me go off to trading standards or court, which we all know is going to take time and money.
Really stuck now what to do
Can anybody help?
Many thanks
CB
