Long Life Service-whats included
So I handed my car over to Audi Slough to carry out a Long life service instucting them not to change the air filter since I have an aftermarket panel filter. They advised me they would discount the price of the service with the value of the air filter. After the service was completed I was charged the full amount and was told since the service price was discounted already so no further discounts could be given. I obviosly was not impressed and have raised this with Audi UK to clarify this since i have read of fellow owners doing exactly this. After snooping around my car I also noticed that the pollen filter had not been changed, one would have thought a major Long Life service this should have been included(@48k miles)? can anyone confirm?