DSG problem or my driving style?
I recently bought a 2010 A3 1.4TFSI and the car is great!! The only thing I'm not sure if its me or the car is that in a span of 4 weeks (since I've had the car) it has stalled 4 times. Each time its when either I'm on a slope going into or out of my parking garage or the one time when I was in a traffic jam. Mind you I'm in traffic jams everyday and I go in and out of my car park everyday, so it has happened on 4 occasions out of possibly 50-60 chances.
The scenario is that I would be letting the car roll on its own (like during a traffic jam or when going into an underground parking) and all of a sudden the engine would stop. All other power inside the car remains on (like AC and radio). Then when I step on the gas the car would not respond. I have to put it in Park and then re-start the car and its up and running again.
I called my sales guy and he said because the car is literally a manual transmission (DSG automatic) that letting it roll without putting it in Neutral is essentially like revving it between 1st gear and not letting the clutch go which might result in clutch overheat and therefore my symptoms. I've never driven a manual trans car before so the idea is somewhat new to me. His advice was that to not let the car roll but brake or step on the gas when necessary and more decisively.
I don't quite understand... Can anyone explain it better to me? Is there something wrong with my car or the way I drive? By the way, all these incidents I have turned OFF the "Start/Stop" feature, so its not like the car went into Stop mode and wouldn't start back up. This shouldn't be a factor in my troubles.
Thank you much for any help or insight into my problems. Really appreciate the expertise available on this forum.