I know it's been said a million times before BUT Audi servicing is a bit of a joke!
Took my car in this morning for it's major service (last one done 2 years ago / 12k miles ago).
Received the dreaded phone call a little while ago and it went roughly as follows (with my thoughts in brackets):
Him: Hello Sir. Right we've had a look at your car and we found there are a few other things that need doing.
Me: (Brace yourself son) Noooo... really??? Like what? :sly:
Him: Well, you've got a puncture in one of your tyres. That will be £18 to fix.
Me: None of the tyres look flat to me. How do you know there is a puncture? Have you tested for one?
Him: No, but the pressure in one is slightly lower than the rest so it must have a puncture. :jester:
Me: (so really it's £18 to pump up a tyre that has released a little pressure over the months. It's fine, I'll pay 20p for air at the petrol station and risk getting p*ssed off because the 'air-time' has run out before I've managed to pump up all four tyres) Ok, leave that.
Him: Your rear brake light has gone as well. That will be £24.
Me: (already bought two bulbs off ebay for £1.49.... DELIVERED) Ok, leave that.
Him: Your wiper blades are smearing. That will be £34.
Me: (You must be getting the gist here mate) Ok, leave that.
Him: You could do with a pollen filter also. That will be £60 as it's not included in the type of service you have gone for.
Me: So is there a service that includes everything I'm getting done at the moment plus the pollen filter?
Me: (why am I not surprise) How much is that service then?
Him: £50 more than the one you have gone for.
Me: (hmmm. so let's do the math) So could I swap to that service which is exactly the same as the one i'm getting but includes the pollen filter... for the extra £50?? Instead of just saying to you do the pollen filter and paying an extra £60?
Me: (:faint: It's ok, i'll sneeze in the summer, and for the cheekiness of it...) Ok, leave that.
Him: You also need your brake fluid changing.
Me: Ok, how much will that be?
Me: (oh come on mate) It's says £49 on your website. :no:
Him: My bad. Yes it's £49.
Me: (Busted!!) Ok, I'll take that.
So that's Audi 'eh!! :jester: