Bizaar Insurance problem.
Renewed an insurance policy for the runabout online last week, I went through moneysupermarket.com, and surprisingly, it gave me a rather good quote!
Anyways, the schedule of insurance was emailed to me, so I checked them over and realised it said 1yrs NCB when it should be 2, so I called them up to change it and just to refund any difference in premium if possible, but the operator on the other end was telling me the premium goes up when he changes the NCB to 2yrs! - :wtf:
So I'm now waiting for a call to see what they can do about it, as I said I wanted the policy to be cancelled if the premium goes up, as it doesn't make sense! What's the point of NCB if the premium goes up when I gain an extra year, I might aswell stay with 1yrs right?!
Other option from the operator is to continue with the policy as is, but he will make a note of my 2yrs NCB, and come renewal time, I have to remind them I will have had 3yrs NCB when the insurance is up for renewal in 12 months time, but he said I need to remember this and NOT forget it! lol