Bought new car.... missing options. What should I do?
Here are the facts:
We just bought a new un-registered A6 Avant.
The spec sheet I was given in the dealership listed the £3k advanced tech pack which includes automatic cruise control.
We specifically wanted that option, the salesman sold this car to me on the basis of that, they knew that I did a lot of road trips and cross country driving.
Picked up car last week... doesn't have the option. The dealership offered me a refund or a new build. I've said we want exactly what we paid for. otherwise what is the point in spending so much money?
Now the other pisser to this whole situation is that I've got a big road trip planned this friday, eurotunnel tickets and hotels already booked. Looking at around 4000 miles. I specifically bought this car with the plan to take it away.
I've also got a trip in August to the south of France for my grandparents 50th wedding anniversary, I'm the designated driver who's filling my car with presents to take down for everyone. Along with a few stops on the way back, that's gonna be another 2000 miles.
So looking at putting between 6-8k miles on the car before September, which is their estimated delivery date. They haven't confirmed whether that would be OK.... but based on all this information, what do you all think?
Im so annoyed, I specifically bought this car with a couple of trips already booked and paid for, and promises made to family in terms of moving presents.
I'm also stressed that should I even get 1 paint chip they will turn around and cancel the offer saying I've already driven the car. So annoying. I know these are 1st world problems but I just cant help but feel that way given my situation.