Not a Happy bunny right now.
My car gone for some paint work under warranty, Today I went to collect the car I was more concentrating looking at the paint job & forgot looking around the car, No doubt they done good job so I was happy.
Until I came home & parked my car on the drive. I noticed long curbed on the alloy, Straight away I rang my service guy in Audi & I have been told by lovely receptionist that he is in the meeting ill tell him to ring you as soon he is out. But in the mean time e-mailed him the picture with the short note that I am not happy customer right now, Waited 1 hour & no call or reply of my email.
I rang again this time he answered my call, He said sorry to hear that sir but it’s not happened here it’s probably curbed in paint shop which is in Coventry, I have to investigate further & come back to you on Monday.:banghead:
I can’t believe this, Someone in Audi curbed my wheel & then cleaned the car like nothing happened.
That’s just total ignorance. I am not sure if they will take the responsibility but lesson learnt that always check your car before leave dealers forecourt.
I will give you guys more update on Monday.