West London Audi Parts Appalling Service
Ah absolutely screwing about this. I needed a replacement lower door strip and a few bolts for my car. Iv only had it literally 2 weeks, I went to the parts department a few days back. Ordered the lower strip and some bolts.
My mother went on my behalf WITH the car WITH the damaged lower door strip off the car! She hands the strip to the parts guy and says this is the one i want.
Well he orders it and says it will be here tomorrow. So tomorrow comes and my mum heads down to the parts department after they call saying the parts in, She waits half an hour at the stupid place where you ring on the little telephone to call the parts guy down to the desk. He arrives she gives the receipt he gets the part and WHAT DO YOU KNOW.........ITS WRONG.
he orders a ruddy door mould! Even after being shown the physical part.
Great so he says come back tomorow the right one will be here.
So guess what we go back again thinking ah minor he got it wrong not a big deal :happy:
Next day we wait nearly an hour at that place as they try to locate the parts.....OH WAIT..........he turns up nearly 40 minutes of waiting....with guess what the door mould FOR THE PASSENGER SIDE
SO GUESS WHAT
ITS TO LATE TO GET THE RIGHT SIDE IN FOR TOMOROW SO COME THE DAY AFTER...not only that all the other parts like little clips i ordered ARE ALL WRONG. so theyll rectify it tis time :huh:
so yea we leave it now and TODAY i leave work early to go and pick my parts up..........
THEY RING TO SAY THEY ARE HEAR IN THE MORNING SO IV LEFT WORK EARLY
I GET HOME TO PICK MY RECEIPT UP AND MY MUM SAYS...I CALLED BEFORE YOU WERE GOING TO LEAVE.
THEY HAVE GIVEN THE PART TO SOME ONE ELSE god knows why but they gave it internally for a vehicle in for repair. :angrymod::angrymod:
so they say we have yours coming in tomorow.
so for now to vent my anger i have come on here to rant....i have called the lovely fit reception lady and complained saying i want to speak to the manager...but guess what no manager so hell call you back.
Im going to go there tomorrow....anyone know where i stand with this or shall i just ball in all guns blazing Schwarzenegger style .