First let me apologise for a long post, I just really need advice from a general point of view as to the legal view and moral view on my problem.
I work for a clothes shop part time whilst I'm at Uni. I get 30% discount on all clothes and I bought my brother a leather jacket which was £110 for £77. What I didn't know was that the jacket was actually for his then-girlfriends brother.
I got a call today from my manager at work pretty much booting off at me saying my job was on the line because the brother of my brothers ex-girlfriend went to a different branch and exchanged the item WITHOUT a receipt (because it was faulty) and got a non-faulty jacket as well as a receipt with the full £110 jacket on there, meaning within 28 days he can return the jacket for a full refund of £110, when he only paid £77.
Our rules and regulations are that we can use our discount for ourselves, partners and family members. I did this within the rules as my brother bought the jacket, and then unknown to me, gave it to someone else.
I feel like I've done nothing wrong, but my manaer isn't happy at all and says that I'm pretty much screwed if I don't manage to get the jacket back.
My view is that the fault lies with the branch that accepted the jacket WITHOUT a recipt. The receipt shows that the jacket was a staff purchase and would have therefore been rejected the exchange and would be told to come back to my store to sort out the problem as the discount was applied under my name.
If this does go any further and I get sacked for it, would this be an issue for Citizens Advice? I'm also sure that the regional manager would want to know that managers are accepting exchanges for items without receipts.
Thanks for any advice,