Multitronic Problems - Big Problems!
Love my car, love Audi...hope I still do in a week....
Have an A4 1.8T with multitronic gearbox, bought brand new and only 3 years old (3 months outside warranty) with normal mileage....last week noticed that car seems to be missing/blipping, like gears slipping, especially when pulling away or going up hill. Booked it into my regular Audi dealer to get it checked out...
Mechanic knew exactly what it was immediately...something wrong with the Mulitronic. Diagnosis - needs new gearbox!!
How can a 3 year old car, costing best part of £30,000 need a new gear box after 50,000 miles...???
I've been told it's turning into a common problem for Audi...design fault with the Multitronic they thought was restricted to diesel engines, but turns out it's petrol too...so everyone out there with a multitronic box needs to be aware of this problem.
Clearly Audi know they have a potential nightmare but personally very disappointed (having spent so much money on a 'reliable' car) they have made no effort to advise people, or recall cars....waiting for warranties to expire perhaps...? Or maybe I'm just being cynical...
Anyone else out there with the same/similar experience (and I hear there are lots of you) please let me know...keen to find out how you resolved this with Audi.
A4 Multitronic nightmare!
Originally Posted by Katherine B
Wonder if anyone can help... please!
I Bought an A4 1.9 TDi '03 (automatic) from my friend in January this year. He told me he had had problems with the multitronic gearbox but said that he had spent a lot of money and the replacement parts now had a 2yr warranty. He gave me the receipts he had from Taunton Audi where the work had been carried out - as follows:
April '07, mileage 61599. Juddering at slow speeds, taken into Taunton Audi for diagnostic check, gearbox found to have defect in the input shaft. Part replaced - cost £1846.25
Sept '07, when engine cold there is huge delay when drive selected, also when accelerating away gearbox very fierce and making clunking sound. Another diagnostic check, this time valve body found to be at fault. Part replaced - cost £1487.75.
Nov '07, same problem arises again, apparently replaced valve body was faulty, so another is fitted under warranty.
April '08. Car begins to judder at low speed in morning, that evening gearbox gives up completely, no forward/reverse in auto or manual, stranded! Car back to Taunton Audi, another diagnostic check shows none of the previous parts are at fault but that this time the gearbox has a mechanical fault (I'm told this would not show up on diagnostic check), result - new gearbox needed, Audi say this is a different fault so not covered by warranty - cost will be £3700 approx.
Self and previous owner argue with Taunton Audi, How can a car that is only 5yrs old with a mileage of 80k and with such a high quality brand be this unreliable? They say it's just one of those things and all previous problems with the gearbox are unrelated to this, so unfortunately not covered under parts warranty.
The service manager at Taunton Audi told me they had contacted customer services to ask for a contribution, the service manager said he had made a big issue of it because of all the previous problems with the car, the reply from customer services was that they would contribute 25% of the cost. When I called customer services after being told this, they said that that is the amount the service manager at Taunton Audi had suggested Audi UK should offer!
Sorry this has gone on a bit but thought I should write out all the facts. Should I take legal advice, trading standards, any idea? Anybody..?
Thanks Nigel and Match it
Some forums are where people down load their angst and nobody actualy offers anything, thanks for restoring my faith
Car is under third party warranty, if say i drove it until it really started to p me off, ie stalling at lights, sudden take off etc, could they argue that the fault had been made worse due to my lateness in reporting it, and could they tell from the diag?? i did have a diag when it first happened and fault didnt show up.
I sometimes have to go over the snake pass between Manchester and Sheffield ( uk ) very twisty, hilly etc if i show enthusiasm there and back, 50 miles i know that from full, i will get the warning light or it will be very low. Even if i do a lot of motorway miles one week i know i will need to top it up, a lot.
Just as a matter of opinion, i was offered a similar 1.8 turbo manual but opted for mine due to leather etc....right choice??:blahblah1:
Repeated Multitronic Failures
I have owned my 2.5 TDi 2003 from new and love this car. But I am now on my THIRD Mutitronic box. The original failed at 90,000 miles resulting in no drive in the fast lane of the motorway, the second one lasted for 70,000 miles, failing at walking pace whilst making a 3 point turn, and the latest one has now done just 20,000 miles and is starting to exhibit the jerkiness referred to in the above very interesting submissions.
The rest of the car is in first class condition - despite now 180,000 on the clock, the engine uses no oil at all (the V6 is so much better in this respect than the 4 cyl TDi unit) and is still on "full" at the approx 18,000 interval to next service. The exhaust and battery are still the originals!
BUT three transmissions!
My theory was that the 2.5 V6 is the highest torque engine ever mated to the Multitronic and it just couldn't cope with it (even the newer 2.7 V6 has more power but less torque), but now I see all the details of other failures above, I am starting to believe it is just an unreliable design. When it's working properly, I still think it's the best transmission ever invented, but no-one can stand these sort of costs.
I have had to make substantial contributions to both my replacements, but my main dealer Hull Audi have been fantastic in arguing my case with Audi and achieving some payment from them. But none of this should be necessary. A quality car, expensively maintained by the Audi authorised main dealer, with the same owner driver from new, should not get through transmissions as if they were a throw-away wear part. Car gearboxes have always been very reliable items and even in humble post-war Morris Eights and Ford Prefects, the gearbox would still keep going for the life of the car.
Unfortunately the Multitronic seems to be a backward step in reliability.
Audi A6 needs new gearbox
I've had my 2003 A6 for about a year, it's done 94,000 miles. Took it to an Audi garage as it was 'juddering'
They tell me the radiator has leaked into the gearbox oil and it probably needs a new radiator and gearbox.....the quote is £5,000
At no time has the car displayed any warning lights, which I would have expected. Audi tell me the lights would not have come on 'until the problem was worse' ie when the gearbox failed!!
No offer of compensation from Audi as the car is over 5 years old. Disgusted!!