Dont like elephant anymore!

B*stards! Not impressed one bit.

So when i renewed my insurance last november, i *thought* i took out a 10month policy so that i could get a years NCB quicker... Turns out, it was a 12 month policy...Tghat in itself was NOT a problem, but means i was running round undelcared, completely innocently!!! The price for both was the same, but one was 10 months with mod declared, and the other was 12 month undeclared. Lucky i didnt have an accident! The best bit tho, was when i said "ok, add these mods to the remainder of the policy(2 months remaining), and i will just pay it" they come back with "sorry, we cant insure you, and we have now cancelled your policy as you have done the modifications already!" /ubbthreads/images/graemlins/burningmad.gif Oh i was mad! AND to top it off, ive lost a years NCB in the process. I was absolutely fuming! I've got them checking the recording from last year when i took out the policy to see whos mistake it was in not taking the 10month policy... IF it was mine (which i honestly believe it is not) then fair enough..bit of a **** up and i'll just have to pay... if its theirs, i will my policy made out to be a 10 month (will finish wednesday) and get the years NCB. Adrian flux have quoted me £2000 as the maximum i will have to pay...cheapest being about £1600... a few £££ more than i was quoted online, but apparantly, you shouldnt believe the online one so much! /ubbthreads/images/graemlins/cry.gif

So not too happy today! and elephant have seriosuly fallen in my list of good insurance companies. I said to them that IF i have screwed up, then i will not drive the car for 2 months and let the policy expire... but thats not good enough apparently. /ubbthreads/images/graemlins/laugh_2.gif /ubbthreads/images/graemlins/[censored].gif

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Berkshire Flipper said:
Rich, I'd watch out for the 10 month bonus accelerator plan anyway. When I was calling other companies for quotes they warned me that not many other companies accept the elephant 10 month bonus accelerator as a proper years NCB.

It would seem that just about the only company that does accept it is guess who.......Elephant! Cunning little ploy to keep you as a customer.

That said, I'm still with them as they were the cheapest by far. The bonus was that when I Called to renew, I specifically requested a 12 month policy instead of 10 like before. This meant I wasn't renewing but starting a new policy altogether. Upshot.....I got a discount as a returning customer!

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Yep, shall not do that again! Its just [censored] really! Luckily, one of Adrian Flux's insurers will accept the 10months as a full year (Equity Red Star)... Best to stick with a full 12 months tho i think.

Needless to say, im not going back to elephant ever... even if they WOULD insure me. Thing is i need my cover to start TODAY so that i can actually drive my car home!

Will wait to hear from them today sometime to tell me what the deal is.

Cheers

Rich