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Thread: Complaints

  1. #1
    5th Gear

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    Complaints

    Anybody know the best contacts at audi to complain to. I'm disgusted with the quality of my paintwork re: bird droppings on my 2004 Ł23,444 Audi A3. I want to make Audi listen and since customer service are not interested i want to go higher.

    Any ideas appreciated!

    cheers

    steve

  2. # ADS
    ADS
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  3. #2
    Neutral

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    Re: Complaints

    Threaten them with contacting 'what car' mag, has worked for me on several occasions.

  4. #3
    4th Gear

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    Re: Complaints

    Email customer service and ask them for the name and business address of the UK Director?

    Try this website, has the details for Audi Germany:

    http://www.connectotel.com/marcus/ceoemail.html

    However, just found this site:

    http://www.audiworld.com/news/05/070505/content.shtml

    which says "With effect from 1st August 2005, Jeremy Hicks is appointed Director of Audi UK to oversee the next chapter in the German prestige brand's remarkable UK sales success story. Jeremy, moving from his position as Head of Group Service in the Volkswagen Group UK, takes over from Kevin Rose, who had led Audi UK from 1999 until this year. "

 

 

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