Sky InsuranceAH Fabrications
Results 1 to 2 of 2
Like Tree1Likes
  • 1 Post By AwesomeMark

Thread: Kind of happy customer

  1. #1
    Reverse Gear

    Status
    Offline
    Join Date
    Jun 2012
    Posts
    9

    Kind of happy customer

    I recently had my A4 2.0 TDI in for service and a few liitle things were picked up by the technician such as worn brake pads and discs , collapsed engine mounts and a few other little bits.

    Being an ex HGV mechanic I took it on my self to replace the discs and pads and put a new set of engine mounts in. I was under the car today to check disc sizes etc and noticed on the N/S the tyre was wearing unevenly on the outside edge, which was not picked up on the service, and when I got the wheel off discovered that the lower shock absorber mount bush was badly worn and a few other suspension bushes were showing signs of wear, which also weren't picked up on the service.

    Other than that the service at awesome was good, but I'm unsure as to whether I am going to be bringing my car back in for work in the future.

  2. # ADS
    ADS
    Join Date
    Always
    Posts
    Many
     
  3. #2
    AwesomeMark's Avatar
    Reverse Gear

    Status
    Offline
    Join Date
    Jun 2007
    Posts
    21
    Chris

    Please give me a ring at your convenience i have already tried to ring you and left you a voice mail, this is the first i have heard about a technician not picking up on work, in fact normally the technicians are very good at advising possible extra work needed.

    I'm not sure as to whether you have spoken to anybody here about the above but if any customer has an issue then i would hope they would phone and discuss it with myself or Jim rather than putting it on a forum, we don't get things right every time but we do care when we may get things wrong and really a company should also be judged on the after service and back up too when an issue arises hence my reply to you.

    look forward to hearing from you soon.

    Regards Mark Ash (Operations Director) Awesome 0161 7760777
    Benjiman46 likes this.

 

 

Similar Threads

  1. http://shop.revotechnik.com/ poor customer service! Not happy!
    By RedDejavu in forum A3/S3/Sportback (8P Chassis)
    Replies: 3
    Last Post: 7th May 2012, 02:49
  2. VCDS delivery, 1 happy customer.
    By l5tuy in forum Audi S4/A4/A4 Cab (B8 Chassis)
    Replies: 28
    Last Post: 16th April 2012, 13:10
  3. HAPPY CUSTOMER
    By CMD in forum Detailing
    Replies: 13
    Last Post: 4th November 2010, 20:18
  4. Audi finance, part exchange and not happy customer
    By k84 in forum A3/S3/Sportback (8P Chassis)
    Replies: 25
    Last Post: 24th July 2009, 20:59

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Single Sign On provided by vBSSO

Garage Plus, Vendor Tools vBulletin Plugins by Drive Thru Online, Inc.

Content Relevant URLs by vBSEO