Just thought that I’d pop up a post to outline the continual improvement and customer service that I’ve experienced with Andrew at DTUK.
I bought a DTUK tuning box a while ago for my car (3.0TDi 245PS) and was really enjoying it but had mentioned to Andrew that most of the maps that gave decent gains were a bit too aggressive for the driving that I generally do and that on one occasion the EML had appeared when booting it.
After a couple PMs Andrew called me and we sat and discussed the general maps and some of the experiences he’d had over the years with them on various cars. We chatted for about 45 minutes and by the end of it there were two new maps created that we thought would be more progressive but still deliver really good gains. Another point he raised is that by changing the voltage increase created by moving the pins to +1, +2 or +3 it can eliminate the EML appearing because some cars just don’t like the value that you end up with after increasing the fuelling but could actually go higher.
In the end he sent me a new box with the maps we’d discussed on them to try out. It’s now been on my car about a week running one of the maps on +3 (the maximum additional fuelling and actually higher than when the EML come on the one time) and I feel much better about the power delivery and the fact no EML has appeared at all. There is so much torque that I looked down at one point to see where the revs were because the car was accelerating like sh*t off a shovel and I was only at 2,000! I couldn’t believe it!
Anyway, I just thought I’d pass along my good experiences because sometimes all you hear about it the negative stuff for people and their products.