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  1. #1
    Reverse Gear

    Join Date
    Apr 2012

    Angry HELP .. Wheel Bearing Replacement - Audi Main Dealer!!!!

    Hi All,

    Need some help, Audi Main dealer (Hatfield) replaced the passenger wheel bearing on my A4 under a year ago under warranty....Since then the car has covered an extra 20,000 miles, this weekend I got the bearing noise and seemed to be the passenger side.

    This morning I have taken the car to an Audi specialist and they have confirmed it is the passenger wheel bearing ... 20,000 miles and under a year old for a wheel bearing, I'm shocked.

    I called Audi Hatfield and spoke to their service department, the gentleman advised me because the part was replaced under warranty and now the car is out of warranty, I am not covered.... I will have to pay for an inspection fee £60 + VAT, if it is the passenger wheel bearing they will speak to Audi and see if they can do a good will gesture, but cannot guarantee this and then I would have to cover the cost. Isn't parts and labour covered for 12 months?

    So, reason for my post .. Where do I stand on this? I have asked to speak to the manager of the service department but wanted to see if anyone could advise or help before he calls.


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  3. #2
    Daggerit's Avatar
    4th Gear

    Join Date
    Feb 2012
    I thought that they gave a separate warranty on replaced parts outwith the regular warranty? I would look into this further with Audi as I had something replaced on my Vauxhall and it came with a one year warranty (less than the total left on the car though as it's still got lifetime/100k mile warranty...).
    Daytona Grey A4 3.0 TDi Quattro S-Tronic Black Edition

  4. #3
    5th Gear

    Join Date
    Apr 2012
    N. Wales, LL22
    a quick email to audi customer services with a copy of the job sheet for the previous warrenrty work would probs get this sorted for free
    i assume you have fash, if not then forget it
    VCDS in North Wales
    2007 A6 3.0TDi S-Line Le Mans Avant , adaptive xenon lights, sunroof, privacy glass, towbar, led rears & randomly rear seat airbags
    1999 Honda S2000 , mcb low milage jap import, fully bushed, mugen exhaust <<< for sale! <<<
    2001 Passat TDi 130 Sport < sold!!



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