This quote "As I'm sure you can understand, we can't guarantee thatindividual parts will never fail. This is one of the reasons that that
we provide a 3 year, 60,000 mile warranty on every newcar that we sell, which can also be extended upon expiry." is virtually in every copy of correspondence I have seen written by Audi Customer Services when responding to mail on the oil pump/balance shaft issues. It is a lame excuse used in an attempt to hide from the LATENT DEFECT inherent in the early 2.0 tdi engines used witin the VAG group as a whole.
Even Vauxhall and Hyundai offer a significantly stronger warranty on cars that cost a fraction of the VAG range.
POOR SHOW AUDI and justice will prevail .