Hi guys got an A3 so on the forum on there but a colleague at work has an A4 2.0tdi 170bhp 06 reg cab and is having problems with her roof as follows;
Prior to warranty running out noticed 3 marks on the hood either side of the rear window and above the rear window, like a worn mark as if the canvas has rubbed. Took it to audi dealer who took photos couldnt see what it was catching and sent the photos to audi uk. Audi uk replied that it was from dirt on the roof. Roof is immaculate, cleaned every week and car garaged. Lodged an appeal with Audi uk came back with same answer, further complained by email to Audi uk.
Reply from email and i quote "when opening the soft top the cloth tension changes which can cause kinks when it is closed these kinks improve again after a short time however can never be completely. The dust and dirt deposits within the kinks are not fully removed in a car wash which further contributes to the appearnce."
They recommend a cleaning practice and let the top dry slowly. Anyone had this experience of the marks and if so any advice for my colleague would be much appreciated