I've had various gripes from Day 1. On day 1 the car would not start & I had to get Audi assistance to my house. On day 1 the front tyre was damaged and dangerous, from day 1 various bits of trim were damaged.
Given the money spent this was not a good start.
The car went in for fix-it work and they damaged other items.
The car went for these repairs and they broke something else, then argued with me for 7 weeks as to who should pay for the repairs.
The cruise control keeps turning itself off
They mis-sold the sold-roof
The PhatNoise doesn't work
The MMI hangs
The carpet is worn out (twice)
The windows mist up
To be honest the list goes on. None of it stopped me using the car but Audi are very good with words and short on action. They kept telling me my happiness with the vehicle was priority number 1 and they did not want me to reject the vehicle. Fair enough you say.
But they never did anything. I'd take the car to the dealer for an inspection and 20 minutes later I was away. No road test, no proper understanding and quite honestly they didn't give a S**t.
They never retuned any correspondence and I always ended up calling to chase.
In the end they have said I was too difficult to deal with, overly agressive and generally inpolite. From my perspective all I asked them to do was to get everything on the car working properly.
Audi Uk has never lifted a finger to help.
I suggested meeting everyone concerened for a round the table chat to try and sort things out but they didn't like the agenda I sent. All it had was 9 bullet points of the outstadning issues.
At the end of the day I was not prepared to settle for almost ok when I've spent over £44K so i've asked them to take the car back.
All pretty depressing really as I love this car.
As for next car, well it certainly won't be anything nice. Probably a vectra, mondeo or something similar. To be honest, If I can't own the car of my choice anything else is a very distance second. I've looked at other nice cars like an M3 or Merc AMG but they just don't interst me.
blimey, i'm feeling depresed typing.
