Major Service done by Sytner audi, but computer says Service after 8000+ miles?

[Rock]

Hi guys, i've just done my Major service from Sytner audi, but howcome the computer says i need to do service after 8700+ miles? does it suppost to be 19000 miles or 2 yrs? as my passate computer always say i do service after 19000 miles every time the Major service done. Need to hear some advice from here before i get back to sytner, thanks in advance!

 

[jdp1962]

Is the service indicator set up in variable mode or fixed interval mode?

 

[chrisa4quat]

Set up incorrectly

 

[Paul B7]

I agree with chrisa4quat, had the same experience once myself and had to have the indicator reset .

 

[chrisa4quat]

They do this alot. We have to thank the dealers because they keep messing up and annoying customers so they give us a try. It's a simple plug in and change so they should sort it for you

 

[Rock]

thanks guys, i'll bring the car back to them and see what they say

 

[chrisa4quat]

Did they use long life oil? What service did you sign for? Was it one of the price for the job? If so will be a fixed service and you won't be able to change it unless you really kick off or they're a nice dealer lol

 

[Rock]

i was asking for a Major service which is fixed prize £300. but after receiving the report sheet, says it's a Audi variable serivce, cost me £269, and i've noticed the fuel filter hasn't been replaced.

anyway,i've been to the garage today, they did reset the computer for me to 19000 miles.

 

[chrisa4quat]

So they should. I worked for a Sytner Audi garage and they can be fair. Can be other end of the scale too