outsideline
Registered User
Well my story starts on boxing day when my new 170tdi quattro looses power and stalls on the way to manchester.
Instantly i know its injectors and ring britania to recover my car.
First thing wednesday morning i ring audi uk and explain to them the car has broke down and been recovered, possible injector fault suspected.
Straight away she was very appologetic and took my details and the cars and got us on the system. I was then asked which dealer of choice would i like to take it to..... Preston Audi please.
Within 3 minutes Preston audi were on the phone booking me in for the work, no one could stress enough that there would be NO CHARGE FOR THE WORK!!
They couldnt provide me a curtasy car on this ocassion but garenteed me all the work would be done for thursday dinner time so i wasnt to fused about the curtasy car.
The car was loaded back onto transporter and taken to audi by wednesday dinner time. VERY VERY PLEASED.
1 hour after that i recieved a curtasy call from audi uk making sure all was sorted with the car which again was very good of them.
Car was ready 12 o clock today and i cant stress enough how pleased i am with all the service i have recieved from audi!!! I have had all 4 injectors removed and new wireing harness fitted with a couple of other bits connected with the job, they even cleaned my car and alloys and car looked like new when i arrived to collect it.
They also looked through audi service records and told me my car had had all the oil pump assembly, balance shaft, gears etc fitted so there would be no need for concern with this either!!!
Im so impressed with how they looked after me and my vehicle i just thought i would give them a heads up for what they have done for me, THANKS AGAIN PRESTON AUDI, I WOULD RECOMMEND TO ANY ONE.........
Instantly i know its injectors and ring britania to recover my car.
First thing wednesday morning i ring audi uk and explain to them the car has broke down and been recovered, possible injector fault suspected.
Straight away she was very appologetic and took my details and the cars and got us on the system. I was then asked which dealer of choice would i like to take it to..... Preston Audi please.
Within 3 minutes Preston audi were on the phone booking me in for the work, no one could stress enough that there would be NO CHARGE FOR THE WORK!!
They couldnt provide me a curtasy car on this ocassion but garenteed me all the work would be done for thursday dinner time so i wasnt to fused about the curtasy car.
The car was loaded back onto transporter and taken to audi by wednesday dinner time. VERY VERY PLEASED.
1 hour after that i recieved a curtasy call from audi uk making sure all was sorted with the car which again was very good of them.
Car was ready 12 o clock today and i cant stress enough how pleased i am with all the service i have recieved from audi!!! I have had all 4 injectors removed and new wireing harness fitted with a couple of other bits connected with the job, they even cleaned my car and alloys and car looked like new when i arrived to collect it.
They also looked through audi service records and told me my car had had all the oil pump assembly, balance shaft, gears etc fitted so there would be no need for concern with this either!!!
Im so impressed with how they looked after me and my vehicle i just thought i would give them a heads up for what they have done for me, THANKS AGAIN PRESTON AUDI, I WOULD RECOMMEND TO ANY ONE.........
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