new to the forum so please bear with me!
Thought I would share my experience with you all and get your thoughts. I own a 55 a6 sline avant 2l tdi which I bought some 6 years ago and has now covered 113k with a full Audi service history. Never had any real problems but has always used a far bit of oil and I only topped up with the oil level indicator came on in the centre of the dash, every few thousand miles. Over the past two weeks I have noticed the engine getting considerably noisier so much so I took it to my local mechanic to check over. It was rattling from the sump and a drowning noise coming from the left hand front end when being driven at low speed. He couldn't find a problem but did comment on the noise. Last Sunday we were packing the car for a week away in the tent and planning to pull the trailer with the a6. I left the car running on the drive to inflate and check the tyre pressures and the noise was unbearable. I stopped the car immediately and checked the web when I found this thread. Lucky i did!!On reading I decided not to take the car on the 600 mile round trip to south wales and borrowed a car for the journey and dropped my car at the local Audi dealer to take a look. This was on the Tuesdays and a friend dropped the car off. The dealer said that they would look at it on Thursday of last week. On Thursday got a call asking for authority to open the sump up and take a look. The did mention that they thought it was the balance shaft but need to investigate and this would cost £460! I sanctioned this and didn't hear anything untill today 4 days later when I rang them. The lady at the end of phone said good news you don't need a new engine or turbo but you will need a new balance shaft costing £2k with the £460 additional taking the cost to £2460. Straight away she stated that as the car has full VAG service history they would wave 50% of the costs leaving me bill of £1230. Which I thought good to offer but I then questioned will the balance shaft fail again at some point further down the line where by she confirmed that the part has been modified to prevent failure in the future. This to me says that VAG are openly admitting the part is defective and should I be pushing for 100% of the cost be covered by VGA? Your thoughts would be appreciated on that last point and also the longevity of the new modified balance shaft.
they have also mentioned that the part is not available for at-least 10 days and have offered me a courtesy car in 7 days time.